Banking

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2025/04/AI-Enabled-Personalized-Banking-2025-02.webp" alt="Artificial Intelligence in Personalized Banking" title="" width="100%" height="253">A few years ago, personalization in banking was more informal and largely based on human relationships, trust, and individual's banking history. The bank employees and managers personally knew their customers and tailored services based on their relationship with the bank. For instance, a long-term account holder, a senior citizen, or business owners/HNIs had privileges such as easier access to loans, priority in transaction processing, special interest rates on deposits/loans, and more.Today, personalization in banking is no longer a privilege but a norm. Consumers look for banking experiences that perfectly align with their unique needs and preferences. With the rise of fintechs and the adoption of AI, banks can now not only deliver hyper-personalized services but also do it at scale with far greater efficiency.&nbsp;<h2 class="heading-node" id="k6ytubd2r" style="text-align: justify">What is personalized banking?</h2>Personalized banking refers to focusing on tailoring banking experiences and products to meet the unique needs and preferences of individual customers. In this approach, banks leverage digital banking platforms that use advanced technologies, such as artificial intelligence (AI) and machine learning, to provide customized financial solutions.&nbsp;&nbsp;By tailoring products and services to individual preferences, banks not only enhance customer satisfaction but also strengthen loyalty and deepen relationships. This shift toward hyper-personalized financial services is shaping a more dynamic, responsive, and customer-focused banking industry.<h2 class="heading-node" id="iabswxftf" style="text-align: justify">How is AI enabling personalized banking?</h2>AI-driven insights on customer interactions and spending patterns empower the banking sector, including retail, commercial, and investment banking, to offer engagement that closely mimics human intelligence and interaction. In short, AI has become the bank employee/manager, who deeply understands the customer’s relationship with the bank.&nbsp;From AI-powered chatbots providing 24/7 assistance to predictive models anticipating financial needs, here is how AI is transforming customer interactions and redefining the banking experience.<ol class="list-node" id="8hsrgc3fk"><li>Comprehensive customer insights</li></ol>AI systems analyze extensive data, including spending habits and credit consumption, to create detailed customer profiles. These insights enable banks to anticipate customer needs and offer proactive solutions. For example, AI can identify when a customer might benefit from a savings plan or suggest a loan precisely when it's needed.&nbsp;<ol class="list-node" id="tkwqdjddo" start="2"><li>Customized financial guidance</li></ol>AI-powered robo-advisors provide tailored investment and savings strategies by assessing factors like income, expenses, and financial goals. Whether it’s guiding a young professional saving for their first home or assisting a retiree planning for estate management, these tools ensure personalized and relevant advice.&nbsp;<ol class="list-node" id="xgrtnlbtn" start="3"><li>Tailored product offerings</li></ol>AI enables banks to align products such as loans, credit cards, and insurance policies with individual customer requirements. By analyzing real-time data, banks can recommend the most suitable products at the right time, enhancing customer satisfaction and driving higher conversion rates.&nbsp;<ol class="list-node" id="luo3udso0" start="4"><li>Real-time customer engagement</li></ol>AI-driven chatbots and virtual assistants redefine customer service by offering instant, personalized support. They address customer queries, recommend financial products, and provide timely reminders, alerts, and tips. These tools foster deeper engagement by ensuring customers feel valued and supported throughout their financial journey.&nbsp;<ol class="list-node" id="19uz9plru" start="5"><li>Enhanced fraud detection and security</li></ol>AI not only strengthens security but also integrates personalization into fraud prevention. By detecting anomalies in customer behavior, AI can identify suspicious activities and provide tailored security recommendations. This approach builds trust and ensures customers feel safe in their banking experience.<h2 class="heading-node" id="mm4tck3hj" style="text-align: justify">AI use cases in personalized banking</h2>The potential of AI in personalized banking is immense. The below use cases not only drive retention and reduce churn rates but also boost customer value, making AI a vital strategy for businesses seeking long-term success.<h3 class="heading-node" id="1vj7vqvhw" style="text-align: justify">Product recommendations&nbsp;</h3>Analyzing the individual’s financial data, such as transaction history, income, expenses, savings, and investment patterns, banks can create highly personalized promotional offers that reflect a customer’s profile and interactions.&nbsp;For instance, an individual who frequently travels may receive special offers for flight bookings, travel insurance, foreign exchange services, etc. In contrast, a young professional with a strong saving history could be recommended investment options tailored to first-time investors or promotional savings accounts featuring offers/incentives for purchasing new gadgets, software, or other tech-related items.&nbsp;&nbsp;<h3 class="heading-node" id="kn99gldmy" style="text-align: justify">Personalized loan and credit offers&nbsp;</h3>Banks and lending institutions can tailor credit products based on an individual's cash flow, credit history, and purchase behavior. This allows timely, context-specific lending solutions with better approval rates and customer satisfaction.&nbsp;For example, a small business owner with recurring monthly deposits and regular GST filings may be offered a pre-approved working capital loan right before their peak sales season. On the other hand, a salaried millennial with consistent rideshare expenses might receive an offer for a two-wheeler loan with flexible EMIs and instant disbursement.&nbsp;<h3 class="heading-node" id="3nllmp3av" style="text-align: justify">Intelligent customer onboarding&nbsp;</h3>By leveraging data-driven insights, financial institutions can personalize onboarding journeys by identifying user goals and delivering relevant content, features, and product walkthroughs. This builds trust from the first interaction and drives faster adoption.&nbsp;For instance, a first-time salary account holder might be welcomed with step-by-step onboarding for auto-debit setup, goal-based savings, and credit score tracking. Conversely, a freelancer/gig worker signing up via a partner app could receive tailored onboarding for digital wallets, low-cost insurance, and daily payout solutions, right from the first login session.&nbsp;<h3 class="heading-node" id="ehbe68nyj" style="text-align: justify">Personalized financial coaching&nbsp;</h3>AI-driven financial coaching tools analyze income, expenses, and goals to deliver personalized insights, alerts, and planning assistance, helping users improve financial health over time.&nbsp;For example, a user who regularly pays credit card bills late might receive automated reminders, interest calculators, and nudges to set payment alerts. Meanwhile, a new parent whose expenses have shifted toward childcare, and health might receive tailored budgeting advice, tax-saving tips, and investment suggestions for planning their child’s education.<h2 class="heading-node" id="2x6iygzoh" style="text-align: justify">Future of personalized banking</h2>The future of banking is driven by deeper AI integration, bringing innovations like voice-enabled banking, AR-powered financial tools, and predictive wellness platforms. As AI advances, it will redefine customer expectations, enabling banks to offer precise, meaningful, and impactful financial experiences.&nbsp;However, AI adoption comes with challenges, including algorithmic bias, data security risks, and ethical concerns. To unlock its full potential, banks must prioritize data privacy, proactively collaborate with regulators, mitigate bias, and overcome strategic barriers.<h2 class="heading-node" id="ktvy866lc" style="text-align: justify">Personalized banking: the way forward</h2>To navigate through the complex landscape and fully harness AI’s potential, banks need a robust, AI-powered personalized and automated banking workflow built for adaptability, security, and seamless innovation.&nbsp;&nbsp;M2P’s data intelligence platform is a prime example of how AI and machine learning can actively be used to deliver hyper-personalized financial solutions.<h2 class="heading-node" id="v5vxg7g6v" style="text-align: justify">Strengthen personalized banking with M2P’s Data Intelligence Platform</h2>M2P’s transactional banking data intelligence platform helps banks turn raw data into actionable insights using AI and machine learning. It focuses on three key areas: analyzing spending, activating customers, and enhancing engagement.Analyzing spending: At the core of M2P’s data platform is a proprietary AI-powered engine that analyzes billions of real-world data points, encompassing financial, demographic, and transactional information. Banks gain deep insights into customer spending behaviors, helping optimize product strategies.&nbsp;&nbsp;Activating customers: The activation module uses gamification to encourage customer engagement, reactivating dormant users and driving higher transactions.&nbsp;&nbsp;Enhancing engagement: The personalized front-end module transforms banking experiences with visually stunning and user-friendly tailored offers to your customers, driving engagement, loyalty, and revenue growth.&nbsp;Additionally, our one-of-a-kind, comprehensive module Automate Portfolio Management enables seamless brand partnership management, workflow automation, and robust data visualization ​and extraction. This ensures customers receive relevant offers through personalized campaigns.&nbsp;By leveraging AI-enabled solutions to understand customer behavior and deliver tailored experiences, M2P empowers banks to create a new era of hyper-personalized financial services.&nbsp;All in all, as AI continues to redefine banking, the ability to harness data for personalization will be a game-changer. Banks that adopt AI-powered platforms like M2P’s data intelligence platform will not only enhance customer satisfaction but also drive sustained growth in an increasingly digital-first world.&nbsp;Ready to transform your institution with hyper-personalized financial services?Write to us at <a class="link" href="mailto:business@m2pfintech.com">business@m2pfintech.com</a><a class="link fui-Link ___1idfs5o f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq f17ae5zn" href="https://m2pfintech.com/newsletter/" target="_blank" rel="noreferrer noopener">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link fui-Link ___1idfs5o f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq f17ae5zn" href="https://www.linkedin.com/company/m2pfintech/mycompany/" target="_blank" rel="noreferrer noopener">LinkedIn</a>&nbsp;and&nbsp;<a class="link fui-Link ___1idfs5o f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq f17ae5zn" href="https://twitter.com/m2pfintech" target="_blank" rel="noreferrer noopener">Twitter</a>&nbsp;for insightful fintech bytes curated for curious minds like you.

Personalized Banking with AI: Transforming Customer Experience & Financial Services

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2024/01/CBS-blog-banner.webp" alt="M2P Fintech" title="" width="100%" height="253">The significance of modern <a class="link" href="https://m2pfintech.com/blog/unlock-the-future-of-banking-with-next-gen-core-banking-solutions/">Core Banking Systems</a> (CBS) cannot be overstated. Financial Institutions (FI) are substantially investing in upgrading their historical CBS in order to make banking services more accessible, flexible, customizable, and scalable.&nbsp;Nevertheless, how can FIs ensure that the modern Core Banking System is utilized to its full potential?&nbsp;&nbsp;The FIs should assure that their teams who use core systems, viz., customer interaction and support, finance, and product development, comprehend the key concepts of CBS and its modules.&nbsp;<h1 class="heading-node" id="ovran3p4j" style="text-align: left">Modules in Core Banking System&nbsp;</h1><a class="link" href="https://m2pfintech.com/blog/core-banking-essentials-types-components-advantages/">CBS</a> is built on a network of integrated modules, each of which serves a distinct role during financial transactions. These modules work together to ensure that banking operations run smoothly, delivering efficiency, accuracy, and security.&nbsp;&nbsp;Here are the 7 modules that aid the FIs processes and facilitate day-to-day banking operations.&nbsp;&nbsp;<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2024/01/CBS-img.webp" alt="M2P Fintech" title="" width="100%" height="292"><h2 class="heading-node" id="6r5e8ywyy" style="text-align: left">1. Customer Relationship Management (CRM) Module</h2>Whenever a user opens a banking app, the CRM module greets them by name and provides personalized recommendations. The process exemplifies the essence of effective customer relationship management. Beyond just storing data, the CRM module enriches and customizes user interactions. During user logins, the CBS triggers its CRM module to present tailored experiences, such as targeted product offers, and to streamline interactions.&nbsp;<h2 class="heading-node" id="yh0nslpgw" style="text-align: left">2. Payment Processing Module</h2>The Payment Processing module in a CBS ensures precise and efficient transaction management. It handles various payments, including local and internal transactions, manages unknown payments, and interfaces with back-office forms, correspondent accounts, and currency exchange modules. It verifies transactions, calculates fees, and records all financial movements that encompass deposits, withdrawals, fund transfers, and bill payments. This crucial component guarantees streamlined FI operations.<h2 class="heading-node" id="x1qxrh9r6" style="text-align: left">3. General Ledger Module</h2>The General Ledger (GL) Module operates as a centralized repository within the enterprise system, systematically recording all financial transactions. Its primary function is to maintain all accounting entities in balance and turnover. The module consolidates these balances across several logical levels, facilitating comprehensive informational and analytical reporting for effective financial management within the corporate world.<h2 class="heading-node" id="0fsat9uw8" style="text-align: left">4. LMS and LOS Module&nbsp;</h2>Loan Management System (LMS) automates and streamlines the whole loan process, from application to repayment, including customer information, propositions, and collections. It aids FIs in maintaining regulatory compliance by providing a centralized platform for creating, delivering, and tracking compliance training modules, ensuring all employees receive the necessary training, and generating detailed reports for auditing.&nbsp;Loan Origination System (LOS), on the other hand, processes and appraises loan applications. Employing workflow technology, LOS controls, and monitors loan processing to reduce delays and inefficiencies associated with paper documents. It covers the entire loan origination process, from application submission to fund disbursal or application decline.&nbsp;Both LMS and LOS optimize the loan lifecycle, automate lending processes, and provide tailored features that seamlessly integrate with existing systems, resulting in lower costs, higher efficiency, and increased customer satisfaction.<h2 class="heading-node" id="yrgcsqaki" style="text-align: left">5. Fraud Detection Module</h2>Fraud Detection Module benefits FIs by preventing illegal or destructive activities before they occur. Utilizing data analytics, machine learning, and behavioral analysis, <a class="link" href="https://m2pfintech.com/blog/all-you-need-to-know-about-building-a-robust-fraud-and-risk-management-frm-system/">fraud detection</a> systems identify patterns of suspicious behavior to proactively safeguard against potential fraud. By integrating advanced real-time alerts, biometric authentication, and zero-trust principles, FIs can efficiently detect and mitigate fraudulent activities, thus bolstering stakeholder trust and compliance.<h2 class="heading-node" id="75ky2r0ne" style="text-align: left">6. Expense Management Module</h2>The Expense Management Module aids customers in methodically overseeing and controlling expenses, ensuring that budgets are not just created but strictly adhered to. Through systematic monitoring, the module ensures optimal utilization of financial resources for smarter financial decisions. It further optimizes reimbursement processes, reduces errors, and contributes to overall improvement.<h2 class="heading-node" id="o1r1nzx4h" style="text-align: left">7. Tax Module</h2>The Tax Module maintains financial integrity and manages taxes with automated precision, from income to corporate. This eases tax-related responsibilities for FIs and their customers. Integrating the tax module enhances efficiency in handling tax obligations, contributing to smarter, simpler, and more secure modern banking practices.&nbsp;All the core banking modules discussed above operate seamlessly behind the scenes to ensure a smooth and secure banking experience. As FIs invest in upgrading their legacy systems, the integration of these modules not only streamlines transactions but also enhances customer experiences, fortifies security measures, and drives operational excellence.&nbsp;Want to know more about Core Banking Systems?&nbsp;&nbsp;Write to us at <a class="link" href="mailto:business@m2pfintech.com">business@m2pfintech.com</a>. We’ll reach out to you as soon as possible.&nbsp;&nbsp;<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://m2pfintech.com/newsletter/" target="_blank" rel="noreferrer noopener">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://www.linkedin.com/company/m2pfintech/mycompany/" target="_blank" rel="noreferrer noopener">LinkedIn</a>&nbsp;and&nbsp;<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://twitter.com/m2pfintech" target="_blank" rel="noreferrer noopener">Twitter</a>&nbsp;for insightful fintech bytes curated for curious minds like you.

7 Core Banking Modules Every Banker Needs to Know

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2024/01/Core-Banking-Solution-Blog_Main_Banner_2000X1000-copy-5.webp" alt="M2P Fintech" title="" width="100%" height="531">Core Banking Solution (CBS) promises a transformative leap for banks. It ensures banking functions are fully digital and compliant with modern banking standards.<h2 class="heading-node" id="py35089h3" style="text-align: justify">Challenges in CBS Implementation</h2>While <a class="link" href="https://m2pfintech.com/blog/core-banking-essentials-types-components-advantages/" rel="sponsored">modern core banking</a> marked the dawn of a new era in banking excellence, the implementation and integration processes come with their own set of challenges (discussed below).<h3 class="heading-node" id="59v881zh1" style="text-align: justify">Migrating from Legacy Systems</h3>Transitioning from<a class="link" href="https://m2pfintech.com/blog/future-of-core-banking-systems/"> legacy to modern core banking platforms</a> is a complex task. The process of transferring customer data, transaction history, and other data without disruption requires meticulous planning and flawless execution. Risk factors such as data loss, system downtime, and inconsistent mapping of data during migration need to be dealt with carefully.<h3 class="heading-node" id="62ufw9315" style="text-align: justify">Optimizing Tech Infrastructure</h3>Optimizing hardware and software resources is crucial for operational efficiency. If tech infrastructure is not managed effectively, it impacts scalability, security, reliability, and business continuity. Addressing these concerns requires investment in the right technology and resources.<h3 class="heading-node" id="ihfdpg709" style="text-align: justify">Regulatory Compliance</h3>To stay compliant, banks need to adhere to central bank regulations on transaction security, data security, and privacy, among others. Core banking systems must have integrated compliance features that can adapt to evolving standards and regulations for robust security and fraud detection.<h3 class="heading-node" id="lwlxlhbvo" style="text-align: justify">Technological Integration</h3>Tech integration involves connecting various components, modules, and external systems with the banking infrastructure. Different technologies, platforms, and data formats can make smooth communication difficult.&nbsp;The right tech expertise is required to ensure seamless cooperation, efficiency, and a user-friendly experience.<h3 class="heading-node" id="34snkfg2o" style="text-align: justify">Training &amp; Change Management</h3>Educating staff and customers about new technology, processes, and features plays an important role in successful <a class="link" href="https://m2pfintech.com/blog/unlock-the-future-of-banking-with-next-gen-core-banking-solutions/">next-gen CBS deployment.</a> Effective employee training and transition management are imperative for operational efficiency and customer satisfaction.<h3 class="heading-node" id="9zfbsfbc9" style="text-align: justify">Cost &amp; ROI</h3>Managing upfront expenses, ongoing costs (maintenance and training), and, most importantly, quantifying intangible gains such as improved efficiency and customer satisfaction are huge challenges. Banks require precise cost analysis, accurate ROI projections, and a clear grasp of how the core banking solution drives long-term business growth and profitability, to tackle these issues.For this, banks must partner with the right core banking solution provider.<h2 class="heading-node" id="a1wchoaku" style="text-align: justify">How to Choose the Right Core Banking Solution Provider?</h2>Look for the following features and functionalities while choosing a core banking solution provider.<h3 class="heading-node" id="qaqzfwrbx" style="text-align: justify">Real-time Transaction Processing &amp; Data Availability</h3>Ensure your core banking solution provider supports real-time transaction processing for the swift execution of services such as deposits, withdrawals, transfers, and payments. Real-time processing not only elevates customer experience but also enables timely decision-making for both customers and bank staff.<h3 class="heading-node" id="wtfl7ujxv" style="text-align: justify">Multi-channel Integration (Net Banking, Mobile banking, ATM)</h3>Modern core banking solutions must offer multi-channel integration, which allows customers to access banking services through various platforms such as online banking, mobile apps, ATMs, and more. The feature provides customers with the flexibility to choose their preferred channels for transactions, inquiries, and interactions, thus enhancing convenience and accessibility.<h3 class="heading-node" id="j52lny9xm" style="text-align: justify">Cross-functional Capabilities (Accounting, CRM, Risk Management)</h3>Cross-functional capabilities go beyond basic account management. It integrates various modules that include accounting, customer relationship management (CRM), and risk management into the core banking system. Integration enables banks to streamline operations, maintain accurate financial records, provide personalized customer experiences, and manage risks associated with financial transactions.<h3 class="heading-node" id="mgjtiv2ry" style="text-align: justify">Customization and Scalability</h3>Customization functionalities in CBS empower banks to tailor systems to specific needs and workflows. Core banking solutions should be scalable, considering the bank's growth and increasing transaction volumes, without compromising performance.<h3 class="heading-node" id="ifzyvjbg5" style="text-align: justify">Data Security &amp; Privacy</h3>Data security and privacy are the most critical aspects of core banking. Ensure your CBS is equipped with robust security features that include encryption, access controls, authentication mechanisms, and compliance with industry regulations. They protect sensitive customer data and ensure privacy which is indispensable to build trust and maintain the integrity of the banking system.Modernizing core banking systems with the right solution provider is key for banks to unlock success in the digital era. Partner with <a class="link" href="https://m2pfintech.com/turing-core-banking/">Turing Core Banking Solution from M2P</a> to roll out customer-centric banking services in the most efficient way.<h2 class="heading-node" id="9g488iasb" style="text-align: justify">Turing Core Banking Solution</h2>Turing is a cutting-edge Core Banking Solution that deploys a state-of-the-art tech stack and micro-services architecture with licensed and open-source platform compatibility. Its low code development capability and API-first, cloud-agnostic approach positions Turing as a modern, future-ready core banking solution.Banks can launch new products with minimum effort by leveraging pre-built modules and components, allowing them to stay ahead of the competition.<h3 class="heading-node" id="vxr2c948m" style="text-align: justify">Why Turing?</h3><ol class="list-node" id="pe1kd0x8t"><li>Speed of innovation (using AI and ML)</li><li>Flexibility (low code capabilities)</li><li>Agility (hyper-personalized products)</li><li>Open-source Platform Compatibility</li><li>Faster Go-To-Market Product</li><li>Highly intuitive CRM module</li><li>Pre-integrated with Fraud Risk Management (FRM) engine</li></ol>Want to know more about implementing the Turing Core Banking Solution?<a class="link" href="https://m2pfintech.com/contact-us/">Get in touch</a> with our experts today.&nbsp;<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://m2pfintech.com/newsletter/" target="_blank" rel="noreferrer noopener">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://www.linkedin.com/company/m2pfintech/mycompany/" target="_blank" rel="noreferrer noopener">LinkedIn</a>&nbsp;and&nbsp;<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://twitter.com/m2pfintech" target="_blank" rel="noreferrer noopener">X</a> for insightful fintech bytes curated for curious minds like you.

How to Choose the Right Core Banking Solution Provider

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/10/Core-Banking-Solution-Blog_Main_Banner_2000X1000-copy-4.webp" alt="M2P Fintech" title="" width="100%" height="531">Modern core banking solutions are every banker’s secret sauce. Irrespective of whether the banks are traditional or new-age, robust <a class="link" href="https://m2pfintech.com/turing-core-banking/" target="_blank" rel="noopener">core banking solutions</a> are imperative to operational efficiency, customer experience, compliance, and security.Globally, the core banking solutions market is valued at over $14 Bn. And in India, the market is projected to grow at around 16% CAGR to reach $1510.92 Mn by 2028.<h2 class="heading-node" id="yx6nm5m11" style="text-align: justify">Core Banking Solution</h2>Core Banking Solution (CBS) is the technological engine that drives the modern banking experience. <a class="link" href="https://m2pfintech.com/blog/future-of-core-banking-systems/">Evolving over the years</a>, CBS transforms the way banks operate and deliver value.CBS deploys a core banking system, which is the technical infrastructure that enables banks to manage their day-to-day operations efficiently and seamlessly. Banks can create multiple touchpoints like mobile apps, online banking, Point of Sale (POS), physical branches, and Automatic Teller Machine (ATMs) for customers to transact.&nbsp;Customer data remains up-to-date and accurate in real-time, no matter which channel is used.&nbsp; Effective deployment of modern core banking systems provides banks with the following benefits.<ul class="list-node" id="orklz29qg"><li>Improve customer experience</li><li>Streamlines process automation</li><li>Simplify banking operations</li><li>Stay ahead of market expectations</li><li>Expand operations both physically and digitally</li></ul>Modern API-based, <a class="link" href="https://m2pfintech.com/blog/unlock-the-future-of-banking-with-next-gen-core-banking-solutions/" target="_blank" rel="noopener">next-gen core banking solutions</a> provide a customer-centric platform for agile innovation and higher efficiency. Banks can achieve greater cost and operational efficiencies by making the big shift from legacy to next-gen core banking solutions.<h2 class="heading-node" id="212" style="text-align: justify">Types of Core Banking Systems</h2>Core Banking System can be categorized based on the deployment model. Based on the method of their deployment, the core banking system can be classified into the following.<ul class="list-node" id="3svr39ww3"><li>On-Premise Systems: Operated within a bank's infrastructure, offering control but requiring higher upfront investment.</li><li>Cloud-Based Systems: Hosted on cloud platforms, ensuring scalability, savings, and accessibility from anywhere.</li></ul><h2 class="heading-node" id="345" style="text-align: justify">Key Components&nbsp;</h2>The Core Banking System comprises a cohesive set of components, each serving a specific purpose to facilitate a bank's day-to-day functions.<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/10/Blog-Banner-Request_V3_Blog_2_2000X1251-1.webp" alt="M2P Fintech" title="" width="100%" height="664"><ul class="list-node" id="397l48t01"><li>Account Management: Manages customer accounts, from creation to closure, and maintains key details like balances and transaction history.</li><li>Product Module: Enables banks to offer a wide range of options to customers, from savings accounts to loans and credit cards.</li><li>Deposit Management: Oversees all types of deposit accounts offered by banks.&nbsp;</li><li>Loan Disbursal &amp; Management: Handles loan products provided by banks.</li><li>General Ledger Management: Maintains an up-to-date, precise, and well-organized record of all bank transactions within the bank, ensuring data accuracy, compliance with accounting standards, and accessibility for reporting and analysis.</li><li>Reconciliation &amp; Settlement System: Oversees all payment transactions, handling both inbound and outbound payments, along with the intricate clearing and settlement procedures.&nbsp;</li><li>Risk &amp; Compliance Management: Identifies and mitigates credit and operational risks, ensuring a secure and compliant banking environment. It also monitors and reports on compliance tasks, ensuring adherence to banking regulations and legal obligations.</li><li>ATM Management: Manages ATM networks ensuring their availability, functionality, and connectivity to the core system. Handles tasks like cash replenishment, maintenance, troubleshooting, and transaction monitoring,</li><li>Customer Relationship Management: Manages customer-related information efficiently and enables banks to understand their customers' needs, preferences, and behaviors, allowing for more personalized and targeted services.&nbsp;</li></ul>Now, let's explore the advantages of the core banking systems.<h2 class="heading-node" id="l36f2mvdm" style="text-align: justify">Advantages of Core Banking Systems</h2><img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/10/Blog-Banner-Request_V3_Blog_1_2000X1251-1.webp" alt="M2P Fintech" title="" width="100%" height="664"><ul class="list-node" id="ux792ic8l"><li>Real-time transaction processing: Cloud-based modernized core banking systems process large volumes of data quickly, eradicating delays and enabling real-time transactions. This enhances customer experience and boosts employee productivity.</li><li>Enhanced Agility: Adopting a modern cloud platform built on open-source standards can offer banks the agility required while maintaining performance, reliability, and security. This flexibility empowers banks to swiftly embrace innovation, adapt to market shifts, and introduce new products and services.</li><li>Increased scalability: By deploying cloud-based core banking solutions, banks can ramp up and down service depending on the varying demands. For instance, during peak transaction periods, banks can swiftly tap into additional IT resources via cloud computing, ensuring efficient processing without delays.</li><li>Reduced costs: Core Banking Systems facilitate collaboration by streamlining banking operations, open new avenues for revenue generation, enhancing data efficiency by eliminating data redundancy, and heightening data accuracy and security.</li><li>Greater resilience: Aging hardware raises downtime risks and costs. Cloud providers' robust security and redundancy resources reduce interruptions, ensuring business continuity for banks with modernized core systems.</li><li>24/7 banking access: The Core Banking System remains operational 24/7. It allows users to perform financial transactions and seek customer support assistance anytime, anywhere.</li><li>Robust cybersecurity: Cloud providers offer cutting-edge security solutions like AI, biometrics, and more. Storing data in the cloud reduces data breach risks and cyberattacks for banks, enhancing overall security.</li><li>Leverage open banking: A rising trend in finance, <a class="link" href="https://m2pfintech.com/blog/open-banking-a-primer-2/" target="_blank" rel="noopener">open banking</a> offers collaboration between traditional financial institutions and fintechs, innovative tech access, improved services, and higher customer engagement. To seize the potential of open banking and other emerging trends, institutions must adopt modern core banking systems.</li></ul>Embracing modern core banking solutions is not just an option; it's a necessity in today's fast-paced and digitally driven banking landscape.Looking to modernize your core banking solutions?<a class="link" href="https://m2pfintech.com/contact-us/">Get in touch</a>&nbsp;with our experts&nbsp;today.<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://m2pfintech.com/newsletter/" target="_blank" rel="noreferrer noopener">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://www.linkedin.com/company/m2pfintech/mycompany/" target="_blank" rel="noreferrer noopener">LinkedIn</a>&nbsp;and&nbsp;<a class="link fui-Link ___1qmgydl f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh ftqa4ok f2hkw1w fhgqx19 f1olyrje f1p93eir f1h8hb77 f1x7u7e9 f10aw75t fsle3fq" href="https://twitter.com/m2pfintech" target="_blank" rel="noreferrer noopener">X</a>&nbsp;for insightful fintech bytes curated for curious minds like you.

Core Banking Essentials: Types, Components & Advantages

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/05/MicrosoftTeams-image-7.webp" alt="M2P Fintech" title="" id="6k7sbdy4b" width="100%" height="253">Banks are undergoing a significant transformation, with radical digitization leading the way.&nbsp; Experiential omnichannel banking is taking over transactional counterparts. Competition is intensifying, and margins are shrinking. Banks are under tremendous pressure to deliver personalized digital-first experiences while optimizing cost efficiency, operational excellence, and compliance.<h2 class="heading-node" id="0tgjyolbl" style="text-align: left">Need to modernize CORE</h2>Though Centralized Online Real-time Environment (CORE) Banking drives branch-agnostic transactions, banks still grapple with inefficiencies that negatively impact customer experience, operations, and revenue. Legacy infrastructures, rising consumer appetite for quick and seamless digital experiences, macroeconomic challenges, regulatory headwinds, and technological advances further contribute to the banking woes. &nbsp;As legacy banking infrastructures lack seamlessness, flexibility, and scalability, banks struggle to deploy financial technology to support innovative product releases, quick go-to-market speed, frequent modifications/upgrades, and regulatory compliance changes.To stay relevant and ahead of the curve, banks must modernize their digital core banking infrastructure. Modern API-based core banking provides a customer-centric next-gen platform that enables faster innovation and higher efficiency by overcoming the limitations of their current core architectures. The market size is growing at a steady 18.3% and is expected to reach $40.67 billion by 2029. In this blog, we will explore how banks can achieve cost and operational efficiencies by making the big shift from legacy to digital core banking solutions.<h2 class="heading-node" id="09q78gig6" style="text-align: left">Digital Transformation in Banks</h2>Digital transformation is more than just implementing new technology in the banking system. It involves a fundamental shift in how banks think, operate, and deliver customer value. The goal of digital transformation is to leverage platformization and technology to unlock speed and innovation and optimize cost and operations while managing security and resilience.In India, the central government has embarked on a journey of digital transformation with the aim of enhancing the banking experience, social security, and financial inclusion. This transformation involves a shift from legacy systems to digital core banking, enabling more efficient and accessible financial services for the masses.<h2 class="heading-node" id="z074t0cvy" style="text-align: left">Big shift: Legacy to Digital Core Banking &nbsp;</h2>Core banking has <a class="link" href="https://m2pfintech.com/blog/future-of-core-banking-systems/">evolved in leaps and bounds</a>. What started out as a simple computerized banking system with monolithic codes and mainframes in the 70s has metamorphosed into low-code, API-first, cloud-agnostic platforms today. This platformization has been a key development for banks, as they transformed from being only a system to a holistic platform. In the contemporary landscape, core banking systems are intricately connected with cloud architectural models, representing a significant shift in the way banking operates. This transformation can be dissected into several crucial layers as shown in the below image.<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/05/Turing-CBS-Blog-V4-02-1.webp" alt="M2P Fintech" title="" width="100%" height="317">At the forefront, the interface/channel layer orchestrates seamless customer interactions, adapting to various digital touchpoints. Nestled within this framework is the concept of <a class="link" href="https://m2pfintech.com/blog/banking-as-a-service-redefining-financial-services/">Banking as a Service (BaaS)</a>, allowing for modular, customizable financial services that meet the diverse needs of today's customers. Deeper still, we encounter the basic banking layers, the core components that manage essential banking functionalities. Supporting this entire structure is the Infrastructure as a Service (IaaS) layer, providing the robust foundation for this dynamic ecosystem. The synergy of these layers with the cloud architectural model has catapulted core banking into a new era of flexibility, efficiency, and customer-centric innovation. Core banking platforms give banks the agility to scale and fully leverage the immense potential of the ongoing digital revolution to satisfy customers, employees, regulators, and partners.Legacy core banking systems are filled with silos, code rigidity, and complexities. Though traditional banks have automated financial processes and have newer distribution channels, the legacy banking system hinders their agility and flexibility to adapt to evolving factors like customer journeys and preferences, ecosystem changes, and vendor lock-ins. Additionally, they also result in higher maintenance costs, slower time to market, and do not support instant releases.Next-generation core banking platforms break down these barriers with modern, scalable, and open architectures using lightweight codes. They leverage APIs and advanced technologies to deliver simplicity, cost efficiency, speed, interoperability, flexibility, security, and future readiness. <a class="link" href="https://m2pfintech.com/blog/core-banking-essentials-types-components-advantages/">Modern core banking</a> systems play a crucial role in accelerating digital transformation for banks, enabling them to deliver a secure and superior banking experience to their customers. In the core banking stack, the customer's front-end layer acts as a link between the bank and its clients.<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/05/Turing-CBS-Blog-V5_1-1.webp" alt="M2P Fintech" title="" width="100%" height="317">It includes the Customer Data Ledger, for secure customer information management, and the Loan Module for seamless lending. The Third-Party Module integrates specialized offerings whereas the user-friendly Front-End App facilitates transactions and portfolio management. The Payment Module streamlines transactions with multiple options and the Third-Party Front-End App connects users to external financial services. This setup prioritizes customer needs, data security, and convenience. By leveraging advanced technology, these systems optimize costs and operational efficiencies, creating a seamless flow of operations that benefits both the bank and its customers.<h2 class="heading-node" id="71ojb1j4t" style="text-align: left">Optimizing cost and operational efficiencies</h2>To keep costs in check, banks need to prepare to take on uncertainties by enhancing operational and cost efficiencies. The first step is to optimize costs associated with maintenance and processing. Modernizing core banking systems reduces costs associated with core applications and hardware processing by consolidating siloed applications. The process cuts down maintenance costs which are usually high for legacy systems.Digital core banking systems drive operational efficiency by standardizing business processes, eliminating manual operations, and implementing straight-through processing capabilities. It also assists smooth outsourcing of non-core operations and allows the operational proficiencies to focus on critical core tasks. By modernizing the core, banks can standardize and streamline end-to-end business processes, improve regulatory compliance, and expedite go-to-market speed for new products. They can seamlessly replace the siloed product-centric legacy system with a next-gen, customer-centric, and hyper-personalized core banking system.<h2 class="heading-node" id="0zuyzy83r" style="text-align: left">Further benefits</h2>Core banking solutions offer a comprehensive platform for banks to gain accurate insights into their accounts. They provide a range of capabilities that include customer onboarding, customer relationship management, account opening, loan origination workflow, credit analysis, deposit accounts, instant reporting, and enterprise content management. The end-to-end platform spans across business lines and enables banks to streamline operations and efficiently manage their accounts from a single system. Some of the key benefits of next-gen digital core banking systems include the following.<ul class="list-node" id="2kmgmrqf0"><li>Simplicity in scaling up</li><li>Agile enough to accelerate new product launches</li><li>Incredible go-to-market speed</li><li>Onboarding and setting up in just a few clicks</li><li>Advanced security systems for data storage and fraud prevention management</li><li>Centralized access to account aggregators, mobile and third-party applications</li></ul><h2 class="heading-node" id="ofb7492tb" style="text-align: left">Turing Core Banking Solution (CBS)</h2>Striking the right balance between high-quality services, operational excellence, compliance, and cost optimization is Turing, our core banking solution that’s revolutionizing the banking industry.Turing is a cutting-edge core banking platform that deploys a state-of-the-art tech stack and micro-services architecture with licensed and open-source platform compatibility. Its low code development capability and API-first, cloud-agnostic approach positions Turing as a modern, future-ready core banking solution. Turing enables banks to deliver top-notch neo-banking services, customized Personal Finance Management (PFM), cutting-edge fixed deposit stack, personalized/custom-built debit cards, convenient flexi deposits, and futuristic gold deposits. Banks can launch new products with minimum effort by leveraging pre-built modules and components, allowing them to stay ahead of the competition.<h2 class="heading-node" id="eq93as9f1" style="text-align: left">Innovation and inclusion</h2>Although digital payment methods made transactions convenient, there were cases where senior citizens, underprivileged communities, and non-tech-savvy people encountered difficulties in banking. This was primarily due to the lack of smartphones, payment cards, and the inability to remember passcodes or PINs.To ensure digital financial services are accessible to all, Turing supports the Aadhaar-enabled Payment Systems (AePS).Aadhaar Enabled Payment System has the potential to revolutionize digital financial services in India by providing universal access to financial services. This system allows individuals to conduct financial transactions using their Aadhaar ID and biometric authentication, thus eliminating the need for a smartphone or payment card and to remember passcodes or PINs.<h2 class="heading-node" id="7odd7zpxu" style="text-align: left">What is Aadhaar-enabled Payment System?</h2>AePS is a unique payment system that allows anyone with an Aadhaar-enabled bank account to access online transactions via micro-ATM, kiosks, or mobile devices using Aadhaar authentication. With this system, users need not visit a bank branch to deposit cash, transfer money, and withdraw funds from their bank account without using a smartphone, payment card, or any other document.To know more about Aadhaar Enabled Payment System, <a class="link" href="https://m2pfintech.com/blog/revolutionizing-financial-inclusion-aadhaar-enabled-payment-system-aeps/">click here.</a><h2 class="heading-node" id="b6sj0yjdt" style="text-align: left">AePS implementation - Gayatri Bank</h2>We deployed Aadhaar Enabled Payment System (AePS) for Gayatri Bank, a cooperative urban bank in Telangana that offers economic support and hassle-free digitized financial services to underbanked and unbanked populations in India.<h2 class="heading-node" id="p87o5froi" style="text-align: left">Pain points&nbsp;</h2>At Gayatri Bank, most transactions involved senior citizens, and less tech-savvy customers from remote unbanked corners. For them possessing a smartphone or remembering PINs is a huge challenge. Thus, they were not able to access digital banking services.Gayatri bank needed assistance in fixing this problem and facilitating hassle-free financial access to people across all parts of society. Another major challenge was the cost involved in opening new branches and ATMs and issuing cheque books, cards and managing the KYC process. In underbanked rural areas, getting KYC documents in order and enabling efficient usage of branches and ATM machines is still a struggle for banks as well as customers.<h2 class="heading-node" id="shoqo5hhz" style="text-align: left">How we resolved challenges and future-proofed transactions?&nbsp;</h2>We understood that Gayatri Bank required a fintech partner to enable AEPS implementation and manage UIDAI authentication across their branches and business correspondent network in India. This was a strategic, futuristic move for Gayatri Bank to drive inclusion, electronify retail payments, achieve interoperability, reach more customers, and cut costs.We powered the AePS switch and helped customers use their Aadhaar number and fingerprint as an identity to perform the following transactions via business correspondents.<ul class="list-node" id="v912ticfi"><li>Cash deposits</li><li>Cash withdrawals</li><li>Intrabank or interbank fund transfers</li><li>Balance enquiries</li><li>Mini statement printing</li></ul>We securely routed Aadhaar-initiated interbank transactions via central switching and clearing agency and enabled disbursements of Government entitlements under the National Rural Employment Guarantee Act (NREGA), social security pensions, and handicapped old age pension schemes.Gayatri Bank was able to cut costs by engaging with business correspondent agents to facilitate Aadhaar-enabled transactions instead of investing in new branches, ATMs, cheque book, and cards. These agents increase the penetration of financial services, as anyone is able to visit them to get transactions done with just an Aadhaar number and biometric identification.In a nutshell, we built a solid foundation for Gayatri Bank to run a full-fledged Aadhaar Enabled Banking Service across India.<h2 class="heading-node" id="p7zw9m1jc" style="text-align: left">Results achieved</h2>On the very first day of AePS going live, over 500 business correspondents were onboarded from remote locations. Gayatri Bank experienced a significant boost in revenue and transaction volumes, as they were able to service more customers with greater convenience without incurring the costs of opening bank branches or ATM machines.Gayatri Bank was able to deliver the following benefits to customers.<ul class="list-node" id="jdlfreaa5"><li>Facilitated secure transactions using UIDAI biometric authentication</li><li>Delivered 6X improvement in transaction efficiency</li><li>Cut down execution time by 1/5th of the usual timing</li><li>Financially empowered senior citizens and the differently abled</li><li>Eliminated the need to carry smartphones or cards</li><li>Abolished the need to remember passcodes, PINs, or CVV numbers</li><li>Enabled secure transactions at remote locations without bank branches or ATMs</li></ul>Want to know more about future-proofing your banking operations?Fill in this form, <a class="link" href="https://forms.office.com/pages/responsepage.aspx?id=ifAFNAS-IkODQGVQ8t7uCirHU8VuF0lOoEkDdSuTc_NUM1pGMEVOR1pPNFMwNUZRNk8yR1RBSDQ1Qy4u">click here</a>.Or you can write to us at <a class="link" href="mailto:business@m2pfintech.com">business@m2pfintech.com</a>.

Unlock the Future of Banking with Next-Gen Core Banking Solutions

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/03/Behavioral-Biometrics01.webp" alt="M2P Fintech" title="" width="100%" height="253">Over 9,103 bank fraud cases worth 604 billion rupees were reported across India in 2022.  Now, this is not a good sign for the banking industry.&nbsp;Let alone the digital banking sector.With digital transformation on the rise, the cyber threat landscape has evolved too. Fraudsters are adapting sophisticated tactics and technologies to steal identity, data, and money for their corrupt motives. The security attacks have deep risk implications that result in financial loss, regulatory scrutiny, and depletion of customer trust and goodwill.&nbsp;These repercussions have created a dire demand for stringent security in digital banking. A one that does not hamper customer experience. Banks need technology innovation that can go beyond PINs and passwords to deter security attacks without compromising customer experience, trust, or regulatory compliance.&nbsp;Behavioral biometrics serve as a great solution to deter the security risks at stake.&nbsp;Advanced technology in behavioral biometrics can mitigate the security concerns of digital banks without impeding speed, personalization, convenience, or experience. It is a great way to build stakeholder loyalty and trust.&nbsp;<h2 class="heading-node" id="peql4e1rh" style="text-align: left">What is behavioral biometrics? &nbsp;</h2>Behavioral biometrics is a cutting-edge technology that continuously analyzes user identity along with their phygital (physical + digital) and cognitive behavior. It averts security risks such as credential theft, compromised passwords/accounts, user substitution, phishing attacks, license mismanagement, and identity breaches of any kind. The biometric authentication runs without making a noise in the background and does not impede the customer experience on any level.&nbsp;&nbsp;By monitoring and analyzing user movements like swiping, keying, scrolling, or even moving the devices, behavioral biometrics helps differentiate legitimate from fraudulent activities and can easily identify cybercriminals and fraudsters.&nbsp;It creates in-depth profiles of user behavior and uses them as a benchmark for identifying and preventing suspicious transactions. If the system notices any unusual conduct, alerts are triggered in the background to carry out extra research to preserve the integrity of the account and the authorized user. &nbsp;Banks today are exploring biometrics as a possible replacement for PIN and password systems for a more user-friendly banking experience. Behavioral biometrics can usher in a new era in digital authentication when implemented with machine learning and risk assessment techniques. When deployed in conjunction with biometric cards, it can combat even the most sophisticated digital banking fraud attacks. <h2 class="heading-node" id="cotu4k4rk" style="text-align: left">Types of behavioral biometrics &nbsp;</h2>The way a user walks, talks, types on a keyboard, or moves the mouse is factored in behavioral biometrics to validate identity and discover breaches. Kinesthetics, voice inputs and patterns, and devise-based gestures are primary types of behavioral biometrics.&nbsp;<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/03/Behavioral-Biometrics03.webp" alt="M2P Fintech" title="" width="100%" height="253">Kinesthetics (Posture &amp; Gait) &nbsp;The way a person's body moves and how their weight is distributed are kinesthetic behaviors of the user. Behavioral biometrics records and analyzes user gait, the way and the manner in which they handle devices, and body movements such as stride length, upper body posture, and movement pace to identify fraudulent activity. &nbsp;Voice Inputs &amp; Patterns &nbsp;The human voice is unique. By capturing narrow-band characteristics such as pitch and format, the perpetrator's identity and motive are very easily verified. The voice inputs and patterns of the user are analyzed, and the distinct, recurring sound variations that occur when they speak are captured and evaluated in behavioral biometrics.&nbsp;Device-Based Gestures (Keystroke Dynamics &amp; Cursor Movements) &nbsp;People interact with devices in specific ways. Typing patterns, keystroke speed and duration, key sequences, and mouse movement patterns have a significant correlation with behavioral intent. Cursor movement analysis in speed, direction changes, clicks, and interactions serves as a basis for user behavior profiles.  &nbsp;The gestures discussed above are analyzed in detail continuously to create behavioral profiles as input to risk engines/fraud monitoring systems. Banks and financial institutions can adopt this advanced technology to provide an extra layer of security for customer identity verification and fraud control.&nbsp;<h2 class="heading-node" id="z3wze9vma" style="text-align: left">How does behavioral biometrics prevent fraud? </h2>The process of preventing fraud and scams with behavioral data happens as follows.<ul class="list-node" id="ayi9ecx61"><li>Collection: The Access Control Server (ACS) monitors and records user actions and behaviors, such as typing rhythm, mouse movements, device usage patterns, and other kinesthetics.  &nbsp;</li><li>Analysis: A unique user profile is created after a thorough analysis of the collected data based on their behavioral patterns.  &nbsp;</li></ul><img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2023/03/Behavioral-Biometrics04.webp" alt="M2P Fintech" title="" width="100%" height="253"><ul class="list-node" id="1frsnzw24"><li>Authentication: When a user attempts to access a protected resource, the system compares the current behavior of the user to their previously established profile. If the behavior matches, the user is authenticated and granted access. &nbsp;</li><li>Monitoring: Continued monitoring and updating of the user behavioral profile is done to ensure accuracy.  &nbsp;</li></ul>This way, behavioral biometrics significantly improves security and user experience in digital banking. &nbsp;<h2 class="heading-node" id="o9mj9ojo6" style="text-align: left">Five reasons why banks need behavioral biometrics &nbsp;</h2><ol class="list-node" id="eq24hgkm0"><li>Stronger security: Behavioral biometrics uses unique behavioral patterns and actions to verify the identity of an individual, providing a stronger form of authentication when compared to traditional methods such as passwords and security tokens. </li><li>User convenience: Unlike traditional biometrics, such as fingerprints and facial recognition, behavioral biometrics do not require any physical input from the user. Instead, it uses actions and behaviors that are performed naturally, such as typing rhythm and mouse movements. This makes it a convenient and user-friendly method of authentication.  &nbsp;</li><li>Continuous authentication: Behavioral biometrics continuously monitor the actions and behaviors of the user, ensuring that the user's identity is continuously verified even after initial authentication. This helps prevent fraud by detecting any changes in behavior that may indicate that a fraudster has taken over the account. &nbsp;</li><li>More difficult to mimic: Unlike other forms of biometrics, it is difficult for a fraudster to mimic the unique behavioral patterns of an individual. This makes it a more secure form of authentication, reducing the risk of fraud. &nbsp;</li><li>Improved fraud detection: By continuously monitoring user behavior, behavioral biometrics can help financial institutions identify potential fraud and investigate suspicious activity, giving them another layer of security to their customer’s accounts. &nbsp;</li></ol>The technology behind behavioral biometrics is evolving, and there is no doubt that a lot of work in this space is already underway. The early indications are quite clear that it will be a key component of banks’ arsenal against the continuously evolving world of fraud.&nbsp;It’s high time banks take behavioral biometrics seriously to authenticate and protect end-users from hacking and fraud.&nbsp; Want to know more about Behavioral Biometrics?&nbsp;&nbsp;&nbsp;Write to us at <a class="link" href="mailto:business@m2pfintech.com">business@m2pfintech.com</a>.&nbsp;<a class="link" href="https://m2pfintech.com/newsletter/" target="_blank" rel="noopener">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/" target="_blank" rel="noopener">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech" target="_blank" rel="noopener">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

5 Reasons why Banks need Behavioral Biometrics

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/11/Super-Apps-in-Banking-blog_Word-press.webp" alt="M2P Fintech" title="" width="100%" height="479">Imagine an app that allows you to access your bank accounts, make payments, take out loans, handle your insurance policies, monitor your investment dashboard, and more—all in one!Wouldn't that be the epitome of convenience? Such nifty apps are no longer a fiction.&nbsp;Embrace yourself when we say these SUPER APPS are on their way to radically disrupt the way we know accessibility in digital banking.&nbsp;Before diving deep into Super apps in consumer banking, let us quickly recap what a Super app is.<h2 class="heading-node" id="ny0ld8tzi" style="text-align: justify">What are Super apps?</h2>A Super app is a single portal that powers a wide range of functions and services shaped around users' daily lifestyle needs. Technically, a super app is a collection of multiple niche applications that establish an ecosystem of fully-integrated third-party services aided by a payment system. This creates a mini operating system that acts like a digital assistant, working at the user's convenience as one can stay in the app to carry out a multitude of tasks.Although the concept has been creating massive buzz recently, it isn't new. Businesses like TenCent, Alipay, Grab, Paytm, and Gojek have been the frontrunners for years. Let us give you a quick overview of how some of these companies support an all-inclusive platform.TenCent is a Chinese company that started as a simple messaging platform (named WeChat). Once they built their billion-plus customer base, they slowly set up a network of services, including virtual wallets, payments, hotel reservations, taxi rides, medical consultations, games, and much more.An example that is closer to home is Paytm. In 2010, Paytm was launched as a payment application. Today, it offers a comprehensive set of services, including online shopping, credit cards, loans, repayments, microloans, BNPL, insurance, ticketing services, retail brokerage products, online games, and more on its platform. Given the platforms' extensive acceptance, several fintechs are now trying to recreate a similar model customized to their customer bases.<h2 class="heading-node" id="zehxh25s4" style="text-align: justify">What makes them Super?</h2>What marks off a Super app from a regular app is the element of multifunctionality, comprehensiveness, and data privacy. Further, it best suits businesses with extensive data and a large customer base. In addition, rendering a gamut of services and products through one application gives customers a sense of belonging, ownership, and safety, which significantly enhances the customer experience.Here are some of the key factors that contributed to the popularity and success of Super apps.One-click relevance: Provides customers with personalized overviews and product offers. Rolling everything customers need to transact through daily life into a Super app is one way to core relevance and success.&nbsp;Real-time communications: Chatbot interactions that offer real-time assistance, including upselling, fraud prevention, nudges, and recommendations.&nbsp;Connectivity: Anything from financial, business, lifestyle, and health to government can be accessed through one app.<h2 class="heading-node" id="n493lw6t3" style="text-align: justify">Super apps in Consumer Banking</h2>Super apps in the banking sector are a rare feat. Conversely, fintechs quickly recognized the potential of enabling ultra-personalization and budget automation using AI-powered financial assistants. They are keen to build Super apps that can leverage aggregators with established digital marketplaces to connect users with an existing ecosystem for digital banking and financial services.Ideally, a financial Super app is a multi-function digital banking and <a class="link" href="https://m2pfintech.com/blog/the-rise-of-digital-payments/" target="">payments</a> solution featuring financial services that are beyond payments. The app must enable consumers to perform most of their daily activities digitally, like bill and fee payments, purchases, fund transfers, bookings, tickets, subscriptions, investment management, and insurance purchases and management. Interestingly, the list can keep adding as many functionalities as possible to improve customer engagement and satisfaction.According to recent studies, about 50% of consumers use mobile application or website at least once a week to interact with their bank. This stands as a testimony that today's consumers and businesses expect their banks to be a tap away and swiftly adapt to their digital needs. Experts believe, with embedded finance and open banking, any provider can become a super app that serves as a gateway that delivers the ever-growing demand for convenience in the banking process — rather than just a series of disconnected/loose-ended financial services.When it comes to consumer banking, it's all about comprehensive experience in a Super app environment. And it takes more than just tech. It requires full partner-network management, a clear understanding of compliance, rights, responsibilities, liabilities, commitment to developing a broad-ranging ecosystem, and more. For instance, a <a class="link" href="https://m2pfintech.com/blog/neo-banking-101-all-you-need-to-know/">Neobank</a> can provide an 'N' number of financial products and services by integrating with regulated FI at the back end and tech-driven fintech at the front end.Essentials of Financial Super apps Intuitive user experience and interconnectedness are the cornerstones of a financial Super app. These will allow users to easily access all available features. Here are some of the key elements that a financial Super app must include:<ul class="list-node" id="52ez20cgw"><li>Shared wallet&nbsp;</li><li>Savings accounts&nbsp;</li><li>Budgeting tools&nbsp;</li><li>Bill reminders</li><li>Auto bill payments&nbsp;</li><li>Managing subscriptions&nbsp;</li><li>Investment options&nbsp;</li><li>QR code payments and rewards</li></ul><h2 class="heading-node" id="sw6d1s7fn" style="text-align: justify">How Open Banking powers Super apps?</h2>Super apps use financial data from multiple sources to create financial products and services to meet customers' needs.But how do they get to know what their users need?What provides them with the information they need to create an omni-channel experience?Enter Open Banking.Open banking is the foundation of interoperability in the banking sector. For novices, Open Banking system uses <a class="link" href="https://m2pfintech.com/blog/api-the-power-that-drives-new-age-banking-ecosystems/">APIs</a> to provide third-party financial service providers access to consumer banking, transactions, and other financial data from banks and NBFCs. To understand the working of Open Banking, read <a class="link" href="https://m2pfintech.com/blog/open-banking-a-primer-2/" target="_blank" rel="noopener">here</a>.The Open Banking system presents the platform with a spectrum of opportunities to tailor financial services to cater to each user's requirements. It employs advanced technologies like AI, ML, and Data Analytics to maximize personalization and build customer-relevant products by leveraging customers' data. Using advanced technology to analyze data and develop customer-centric products/services fosters data-sharing culture and data-driven decision-making across the ecosystem.With the help of Open Banking, Super apps can empower customers to check their account balances, make payments, track recent transactions, and perform other traditional banking operations from the app's digital wallet. This strikingly reduces the need to access a bank's app. In addition, as Open Banking expands into open finance and open data, Super apps can access and connect with a wide range of partners to augment go-to-market speed for new products and broader their customer base.<h2 class="heading-node" id="9eqqd85qv" style="text-align: justify">API Inference</h2>API infrastructure is the essence of embedded finance and open banking. A good API provider wraps intricacies like disputed payments and connecting to multiple suppliers inside the API system. This allows intended apps to work together in several ways and develop a comprehensive ecosystem. In addition, APIs empower Super apps to handle extensive, inter-connected data through multiple levels without disturbing the user journey. Fintechs leverage APIs to seamlessly incorporate functionalities into cloud-native apps. They employ full-fledged, mobile-first, customizable API stack to simplify consumer banking and enable end-to-end customer-centric retail offerings.Want to understand the nuts and bolts of Super apps? Write to us at <a class="link" href="mailto:business@m2pfintech.com">business@m2pfintech.com</a>&nbsp;&nbsp;To boot, what would an ideal Super app be for you? Let us know in the comments below.&nbsp;<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a> to our newsletter and get the latest fintech news, views, and insights directly to your inbox.&nbsp;Follow us on <a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a> and <a class="link" href="https://twitter.com/m2pfintech">Twitter</a> for insightful fintech tales curated for curious minds like you.

Super Apps in Consumer Banking - What Role does Open Banking Play?

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/09/fixed-deposit.webp" alt="M2P Fintech" title="" width="100%" height="358">Indians save up to 28.2% of their income on average. And 95% of them prefer Fixed Deposits (FDs) as their primary savings option. &nbsp; Maintaining a healthy spending-saving balance has always been a priority in Indian households.&nbsp;Concepts of saving and investing for the rainy day are inculcated in young minds to&nbsp;ensure financial stability, discipline, and freedom. Though there are several investment instruments in the market, Fixed Deposit (FD) rules the heart of the savings-savvy populace in India. As they are not market-linked instruments, FDs are low on financial risk with optimal wealth appreciation potential. So, it’s a safe haven for people to park their funds and earn reasonable interest without market exposure.&nbsp; &nbsp; Are fixed deposits available only in the Indian market? Not exactly. FDs are available in different formats across the world. It is known as a Certificate of Deposit/Term Deposit in the US, Canada, and New Zealand and as Fixed Term Bonds in the UK. While the average interest rate in India is around 5%, it ranges between 0.5% and a maximum of 2% in other countries.&nbsp;<h2 class="heading-node" id="39x2x2wau" style="text-align: justify">Pros and cons of fixed deposits</h2>A fixed deposit has a tenure starting from 7 days and can extend as high as 10 years. Complete safety of capital is ensured in an FD, along with stable returns. As a tax-saving instrument, they deliver long standing benefits that include low risk and flexibility as follows.<ul class="list-node" id="0un3uzcne"><li>Overdraft facilities against FDs to help customers in case of emergencies</li><li>Tax exemption benefits under section 80C of the Income Tax Act, 1961</li><li>Protected up to Rs. 5 lakhs by the DICGC's (Deposit Insurance and Credit Guarantee Corporation) insurance cover</li><li>Assured returns and minimized risks as the rates do not fluctuate often</li></ul>Some banks offer free insurance and health care benefits alongside their FD investment.&nbsp;However, despite all the advantages, FD had a few limitations.&nbsp; Creating a physical FD at the bank required multiple trips to the branch, a lot of paperwork, and a swirl of redirects to complete a single task. These cause great inconvenience to the customer in today's digital age. &nbsp; The limitations mentioned above called for a modernized digital upgrade of FD, the go-to investment choice of multitudes.<h2 class="heading-node" id="sox1aqtor" style="text-align: justify">Rise of digital fixed deposits</h2>With the digitization of finance echoing in every nook of the country, the traditional FD model had to adapt to emerging trends. The pandemic further fueled the shift to modernized digital fixed deposits. People wanted to go about their daily lives as normally as possible without risking their safety. Instant remote onboarding, digital KYC, and personalized customer experiences emerged as factors that determined the success of bank deposits.&nbsp;&nbsp;&nbsp;&nbsp; Banks, NBFCs, and fintechs had to embrace the much-needed digital avatar and modernized their traditional approaches. But it was again not without challenges.&nbsp;Here’s a quick peek into their pain points.<ul class="list-node" id="ey420216x"><li>Conventional banks’ reliance on outdated, monolithic technology hindered customer base scaling, NBFC and fintech interactions, and expansions</li><li>There was no single window for the customers to compare and invest</li><li>The FD process was exhaustive with multiple process integrations, each focusing on only particular stages of the product lifecycle</li></ul>The inefficiencies of legacy platforms impacted the agility, scaling, and profitability potential of&nbsp; FD providers.<h2 class="heading-node" id="09o77ear7" style="text-align: justify">Benefits of digitizing the FD platform</h2>The prospect of saving time, effort, and the cost is something that excites everyone about technological advancement. &nbsp; Digital FD platforms enable that and more. It gives FD providers and customers the convenience of anytime, anywhere investments. It enables customers to compare and contrast various FD products based on parameters like cost, interest rates, etc.&nbsp; With easier access to information on investment choices in one place, investors will develop trust factors and enjoy personalized experiences. Customers can now say goodbye to lengthy procedures and tiresome paperwork, as digital tools help capture onboarding and other information without much manual intervention. All these boosts seamless customer experience immensely.&nbsp; In addition, the digital FD market has the potential to enable a wide array of use cases that range from assisting millennials in getting their financial game running, to enhance the value of investment portfolios for existing customers.&nbsp;&nbsp; <a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a> for more insightful fintech tales curated for curious minds like you.

Modernizing Fixed Deposits, the Digital Way

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/09/MicrosoftTeams-image-9.webp" alt="M2P Fintech" title="" width="100%" height="253">The world of banking has transformed over the years. Customer experience has now become a key differentiator. Personalization, speed, convenience, and security have evolved as factors that determine profitability.To keep pace with the changing customer expectations and the competitive landscape, banks need to modernize their core banking systems. Only then can they scale technology innovation, upgrade processes, and re-engineer their workforce to deliver mobile-first, personalized customer experiences while reducing cost and complexities.Go beyond the surface and explore more.<ul class="list-node" id="dnjdyenon"><li><a class="link" href="#21">What are Core Banking Systems?</a></li><li><a class="link" href="#11">Evolution of Core Banking Systems</a></li><li><a class="link" href="#31">Turing Core Banking System (CBS)</a></li><li><a class="link" href="#41">What’s New in Core Banking?</a></li><li><a class="link" href="#51">Final Word</a></li></ul><h2 class="heading-node" id="21" style="text-align: left">What are Core Banking Systems?</h2>Centralized Online Real-time Environment (CORE) banking systems serve as the technical infrastructure that enables banks to manage their day-to-day operations efficiently and seamlessly. They facilitate branch agnostic transactions across multiple touchpoints worldwide.Hosted on-premise or in the cloud, core banking provide a singular view of customer data to facilitate information flow and operational excellence across delivery channels. It simplifies services such as new account creation, customer relationship management, transaction processing, loan issuing, and servicing. Banks can achieve greater cost and operational efficiencies by making the big shift from legacy to modern <a class="link" href="https://m2pfintech.com/blog/core-banking-essentials-types-components-advantages/">core banking solutions</a>.<h2 class="heading-node" id="11" style="text-align: left">Evolution of Core Banking Systems</h2>Core banking is not a new phenomenon. It had a humble beginning in the 1970s with rigid codes and basic computerizations and evolved with technological advances, product innovations, and customer requirements to be what it is today.<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/09/Infpgraphic-1.webp" alt="M2P Fintech" title="" width="100%" height="253"><h3 class="heading-node" id="hefhm2ugl" style="text-align: left">1st Generation Core Banking System – Basic Computerization</h3>From 1970 to 1990 CBS began taking root in the banking industry. At its most primal form, the system functioned on basic computerization techniques and was developed in-house by most banks.The 1st gen CBS used monolithic applications that were based on complex codes. The IT costs were quite high, and it offered only a few basic features like transaction execution, record-keeping, and customer data management. Sequential data were stored in silos, and transactions were processed in batches at the end of the day.So, <a class="link" href="https://m2pfintech.com/blog/tale-of-money-transfers-from-hawala-to-one-click-remittances/">money transfers</a> and <a class="link" href="https://m2pfintech.com/blog/future-of-payments-processing-matched-with-industry-needs/">payments</a> could not be processed in real-time. The applications were accessible to users only during counter hours. The system was prone to data loss and was difficult to replace without causing a service disruption.<h3 class="heading-node" id="lk1xsezsg" style="text-align: left">2nd Generation Core Banking System - Product-centric Digital Interface</h3>From 1990 to 2005, CBS was in its product-centric avatar with a penchant for digital interfaces. The infrastructure developments were outsourced to external parties that focused on building a vibrant user interface for 24/7 access to banking services.Software modules and a few subroutines were introduced to improve the flexibility of the code. But, even after several optimization trials, the code remained complex. This made processing large volumes of transactions tougher. And banking data were still organized in silos.Client programs were slowly added even though the standards were still mainframes. Software that was previously accessible through branch networks now became available to customers at ATMs and payment terminals. However, during maintenance, the system still faced prolonged service disruption.<h3 class="heading-node" id="i8wq3v74b" style="text-align: left">3rd Generation Core Banking System - Customer-centric Processes</h3>2010 was the year 3rd generation CBS came into prevalence. It was a major leap from the yesteryear computerizations and product-centric interfaces. CBS became more customer-centric, and banks began building a digital layer to improve flexibility.The first programming interfaces appeared, and the core banking software was accessible on the Internet. The software architecture became less monolithic, and the system started to adapt to newer structures, such as Application Service Providers (ASPs) and Service-Oriented Architectures (SOAs).On the user experience side, newer milestones were achieved, and now version changes could be performed in a shorter span of time. Truly graphic interfaces in HTML and Windows pages were introduced.The infrastructure was completely customer focused. But things started to change when the pandemic struck in 2020. Customer needs, expectations, journeys, and touchpoints underwent a radical transformation.Modern core banking systems came around to save the day. It kickstarted digital transformation in traditional banks and helped new-age banks accelerate next-gen customer experience. API-led core banking architectures enable banks to scale reliable and strong banking ecosystems with frictionless, rapid integrations.<h3 class="heading-node" id="2ndpajyzi" style="text-align: left">4th Generation - Next-gen Core Banking via Platformization</h3>After 2020, 4th generation core banking systems came into prevalence. Platformization of CBS evolved as a crucial development, transforming the core from being only a system to becoming a complete platform.Going beyond traditional models, modern core banking platforms give banks the agility to scale and fully leverage the potential of digital revolution to satisfy stakeholders such as customers, employees, regulators, and partners.&nbsp;However, traditional banks with legacy core banking platforms still grapple with silos, code rigidity, and complexities. Even though their financial processes are automated and newer distribution channels are in place, legacy systems hinder adaptive flexibility to changing customer journeys and behavior, closed ecosystems, and vendor lock-ins. They also result in higher maintenance costs, slower GTM speed, and do not support instant releases.<a class="link" href="https://m2pfintech.com/blog/unlock-the-future-of-banking-with-next-gen-core-banking-solutions/">Next-generation core banking</a> platform breaks down all the barriers that legacy systems impose. They accelerate digital transformation using modern, scalable, and open architectures and lightweight codes. Leveraging APIs and advanced technologies like machine learning, core platforms deliver simplicity, cost efficiency, speed, interoperability, flexibility, security, and future readiness.<h3 class="heading-node" id="c3fg1qz8n" style="text-align: left">Benefits of Next-gen Core Banking Systems</h3><ul class="list-node" id="zkhhkcwra"><li>Simplicity in scaling up</li><li>Agility to accelerate new product launches</li><li>Incredible go-to-market speed</li><li>Onboarding and setting up happen in a few clicks</li><li>Advanced security systems for data storage and fraud prevention</li><li>Centralized access to account aggregators, mobile and third-party applications</li></ul><h2 class="heading-node" id="31" style="text-align: left">Turing Core Banking System (CBS)</h2>Turing Core Banking System (CBS) is a next-gen platform that focuses on customer experience, operational excellence, and security well within the regulatory framework. It is built on the latest micro-services architecture with low code and an <a class="link" href="https://m2pfintech.com/blog/api-the-power-that-drives-new-age-banking-ecosystems/">API</a>-first, cloud-agnostic platform making it a modern and futuristic core banking system.<h3 class="heading-node" id="lb5majzyt" style="text-align: left">Unique Features of Turing</h3><ul class="list-node" id="mlvnqk619"><li>Incredible Speed of innovation (using <a class="link" href="https://m2pfintech.com/blog/how-is-ai-changing-the-financial-industry-top-6-use-cases-in-fintech-and-banking/">AI and ML</a>)</li><li>Flexibility (low code capabilities)</li><li>Agility (hyper-personalized products)</li><li>Pre-integrated with Fraud Risk Management (FRM) engine</li></ul>Furthermore, the primary vantage point of 4th Generation CBS is its ability to evolve and adapt to emerging trends in the financial industry.&nbsp;<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/09/Whats-new-in-core-banking.webp" alt="M2P Fintech" title="" width="100%" height="253"><h3 class="heading-node" id="ee2asr4hj" style="text-align: left">Open Banking and APIs&nbsp;&nbsp;</h3><a class="link" href="https://m2pfintech.com/blog/open-banking-a-primer-2/">Open banking</a> and the utilization of APIs are key drivers in the next generation of core banking platforms. APIs empower financial institutions to seamlessly integrate with third-party banking solutions, enhancing their service offerings and expanding their reach within the digital ecosystem. This synergy facilitates innovation and the creation of a comprehensive banking experience.&nbsp;<h3 class="heading-node" id="ezrisfcla" style="text-align: left">AI and Machine Learning&nbsp;</h3>The integration of artificial intelligence (AI) and machine learning revolutionizes core banking software. These technologies provide predictive analytics, bolster fraud detection, and deliver personalized customer experiences. Harnessing the insights from vast data pools, AI and machine learning empower banks to make informed decisions, streamline operations, and foster heightened customer satisfaction.&nbsp;<h3 class="heading-node" id="z6cl9klc2" style="text-align: left">Enhanced Security Protocols&nbsp;</h3>As digital transactions become more common, security remains paramount. Multi-layered security protocols, including biometric authentication, two-factor authentication, and end-to-end encryption, are being woven into the fabric of core banking systems. These measures are crucial in safeguarding sensitive customer data and maintaining trust in an increasingly digital landscape.&nbsp;<h3 class="heading-node" id="muek4aumh" style="text-align: left">User-Centric Design&nbsp;&nbsp;</h3>Modern core banking software centers on user-centric design principles. Intuitive interfaces, personalized dashboards, and mobile responsiveness are integrated to ensure that both bank employees and customers enjoy a seamless and intuitive banking experience.&nbsp;<h3 class="heading-node" id="ivow0e1u7" style="text-align: left">Sustainable Banking&nbsp;</h3>The evolution of core banking goes beyond technological advancements and encompasses sustainability, embracing the principles of <a class="link" href="https://m2pfintech.com/blog/climate-fintech-fintechs-leading-the-green-tech/">green fintech</a>. Core solutions align with global concerns about climate change and social responsibility by integrating features that facilitate green investments and enable carbon footprint tracking.&nbsp;<h3 class="heading-node" id="i4q9dhpvd" style="text-align: left">Integrating Decentralized Finance (DeFi)</h3>Blockchain technology and cryptocurrencies are reshaping the financial system. Some core banking software is now incorporating DeFi integrations, enabling banks to offer services related to crypto trading, lending, and borrowing.&nbsp;<h3 class="heading-node" id="x6n64jqoo" style="text-align: left">Chatbot Interfaces&nbsp;</h3>Voice assistants and chatbots are being integrated into banking systems to provide instant customer support and assist with transactions. Customers can perform banking tasks using natural language, simplifying interactions, and reducing the need for manual assistance.&nbsp;<h2 class="heading-node" id="51" style="text-align: left">Final Word</h2>The future of banking is driven by digital innovation, connectivity, and a steadfast focus on customers. Modernizing the core is no longer a choice, it is a dire requirement for banks to grow with agility, efficiency, and customer-centricity.&nbsp;Want to know more about modernizing your core banking system?Write to us at <a class="link" href="mailto:business@m2pfintech.com">business@m2pfintech.com</a>.<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a> for insightful fintech bytes curated for curious minds like you.