<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-2-1.webp" alt="M2P Fintech" title="" width="100%" height="253">The star of the month series is back again this March, featuring VASANTHA KUMAR JAYACHANDRAN- our tech support hero. A cinephile and a techie, Vasanth is our system analyst who does incredible firefighting in the tech support team.As we spoke to him about what makes him the star he is, he took us along his amazing five-year-old journey, from being a rookie to becoming a fine fintech enthusiast at M2P.Curious to share a glimpse into what motivates him to give his best? Then, keep scrolling. You may even get lucky to find his secret mantra to success.Here you go.<h2 class="heading-node" id="9625">How do you usually start your workday?</h2>First of all, thank you, guys. Really grateful for the honor.I believe that daily habits set the tone for success or otherwise. So, I ensure my morning routine preps me for the exciting and challenging tasks ahead in the day. Then I kickstart my work mode by creating a to-do list and checking for critical alerts and messages from our internal teams and partners.My goal is to acknowledge client issues and smoothen out the process of issue identification and resolution. The next step would be to ensure that our team sorts out the issues in the shortest TAT possible and makes the client stress-free.Being customer-centric and time conscious are the mantras that keep me thriving throughout the day.What are your main responsibilities in tech support as a system analyst?Ensuring that our clients face zero issues in their journey with us is our ultimate responsibility. And in the event of any technical glitches, I help them resolve the issues without any hassle. To achieve complete efficiency in tech support, we have an unspoken golden rule which goes like this."Stick to the process of any live issue being reported and then resolve it as soon as possible."In our team, we have a practice. We ensure that all our observations, experiences, and outcomes of issue analysis are shared with our peers. Since everyone in the team is aware of all possible issues and the resolution breakthroughs, it helps us identify patterns and expedite issue resolution. I’m really proud of this collaborative knowledge-sharing initiative in our team.<h2 class="heading-node" id="f019">How have you grown through the years as an M2Peer?</h2>When I became an M2Peer, I was a payment industry rookie with just two years of experience. I had minimal understanding of payments and reconciliation.But my life as an M2Peer for the past five years has been an enormous learning curve. It has transformed my understanding of transaction life cycle, payments and made me love all things fintech.<h2 class="heading-node" id="17dd">Is there a quote/saying that motivates you?</h2>Yes, I believe that,"Whatever mess we create, we can and must always be the ones cleaning it up."<h2 class="heading-node" id="dc69">What’s that one thing your colleagues don’t know about you?</h2>Being almost five years as an M2Peer, I’m an open book. My colleagues know everything about me.<h2 class="heading-node" id="4cc9">What inspires you the most about M2P?</h2>The one thing that inspires me the most about M2P is the work culture and how people help each other learn new things here. Having started as someone with little experience, I have been able to gain knowledge on various aspects such as payments and more. M2P is the best place for all beginners to learn and shape their careers.<h2 class="heading-node" id="5166">What’s your idea of a perfect day?</h2>To be honest, finding a perfect day in tech support is tough.Delivering end-to-end tech support is a never-ending process. But there is lots of sunshine when we close out issues on time and receive a client appreciation for our toil.<h2 class="heading-node" id="9956">What was your career path before joining M2P, and how has it changed?</h2>When I graduated in 2015, I was unsure about my career. But growing with M2Peers in the past five years made me learn and appreciate fintech. I have changed my perspective from zero to being the one who likes to learn and explore fintech!<h2 class="heading-node" id="bd97">What are your hobbies/interests?</h2>Most of my hobbies include spending time with my family and doing fun chores. I also like to spend quality time with my nephews. However, my ‘me time’ is spent by watching movies and learning something new.<h2 class="heading-node" id="190e">Anything else you want to share about M2P?</h2>If you want to experience amazing people-centric work culture, kickass intellect, and collaborative knowledge sharing, M2P is the place.Hands down the best!So, adieu folks. Hope you enjoyed our interview with Vasanth Kumar.See you again in our next Star of the Month feature.<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet M2P’s Tech Support Hero

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-1-2.webp" alt="M2P Fintech" title="" width="100%" height="284">Home to 61,400 startups (registered with DPIIT, Govt of India), India hosts the 3rd largest startup ecosystem, after US and China. These newbies drive the digital economy through their innovative technology adoption, mobile-first, and customer-centric strategies.Dedicated to supporting such fledglings with their digital transaction needs is Karbon, another fintech startup with best-in-class expertise in corporate banking.Founded by Pei-fu Hsieh and Amit Jangir in 2019, Karbon helps growing businesses issue cards, manage payouts and deliver loyalty programs for their customers. Their Unique Selling Proposition helps companies scale faster, as Karbon promises quick corporate cards issuance without any fixed deposits or personal guarantees.<h2 class="heading-node" id="28d5">Need for card issuance support</h2>Though Karbon delivers hassle-free banking solutions with terrific business models and expertise in managing new-age corporate banking, they needed support with card issuance. They were looking for a reliable card partner with a strong banking network, to facilitate seamless card issuance.<h2 class="heading-node" id="c08e">Co-creating solutions</h2>After evaluating several issuers, Karbon chose to partner with us. Our strong banking network proved to be a strong vantage point for Karbon to deliver its powerful banking solution. At present, we run Karbon card solution program on both Visa and MasterCard rails.We help Karbon by taking complete charge of end-to-end payments, operations, reconciliation, and market dynamics strategies. Our focus areas enable them to capture a significant share of the SME, MSME, and start-up market and to capitalize on the first-mover advantage.This is what Amit Jangir, the co-founder of Karbon had to say about our relationship.<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-10-4.webp" alt="M2P Fintech" title="" id="3965wgy0a" width="100%" height="284">Benefits achieved<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-9-4.webp" alt="M2P Fintech" title="" id="824iw670n" width="100%" height="284"><h2 class="heading-node" id="4cee">How we help Karbon achieve 30% increase in transaction volume</h2>We leverage our trusted bank partnerships and facilitate seamless onboarding, Know Your Customer (KYC), card design, and collateral finalization. By serving as a switch, we enable transaction authentication and authorization, in addition to reconciliation and settlement.Bank partnershipBank partnerships are a critical part of any card issuance program. We leverage our SBM Bank partnership and help Karbon with payment card issuance.Onboarding corporates and individualsSeamless onboarding, <a class="link" href="https://m2pfintech.com/blog/know-your-customer-kyc-the-need-for-authentication/">Know Your Customer (KYC), </a>and Know Your Bank (KYB) procedures form the perfect first impression for customers. We help Karbon smoothen KYB, KYC, and VKYC processes, as regulated and approved by SBM Bank protocol. This includes activities such as picking up KYB documents from corporates to onboarding and creating frictionless verification via Aadhaar, OTP, and PAN validation.Card design and collateral finalizationInitially, Karbon had a vanilla card design, which is a basic credit card with minimal to zero perks and fees. We recommended the need to&nbsp;<a class="link au ml" href="https://m2pfintech.com/blog/payment-cards-design-made-simple-heres-what-you-need-to-know/" rel="noopener">enhance card design</a>&nbsp;for their virtual and physical cards. Our card design team revamped and customized card designs by placing logos in the right places and we also obtained the necessary approvals from the card network and bank.Transaction authenticationWe act as a switch for transaction authentication and function as authorizers for transactions, as per the parameters defined by Karbon. When a transaction is initiated, the acquirer will send data to&nbsp;<a class="link au ml" href="https://m2pfintech.com/" target="_blank" rel="noopener ugc nofollow">M2P</a>, and we will take auth approval from Karbon to ensure that the right debit has taken place. No matter what, we ensure that the decision-making power always lies with Karbon.Reconciliation and settlementAs Karbon’s card program manager, we handle reconciliation and settlement. We manage card operations completely and share report dashboards with Karbon to drive data-driven decision-making.Now, this is not the end of the story. We hope to support startup ecosystems and established players across the globe with scalable, secure, and compliant card issuance and management solutions.Do you need help with card issuance?Get in touch with us at&nbsp;business@m2pfintech.com.<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox. Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

How M2P helps Karbon increase its transaction volume by 30%?

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-5-1.webp" alt="M2P Fintech" title="" width="100%" height="284"> We are back this February to spotlight our very own Star of the Month, Balakrishnan Elumalai — DVP, Business Operations.A movie buff and a passionate biker, Bala never misses watching his favorite films and going on long rides. As our FinOps leader, he is a specialist in fixing processes and solving problems.Today he shares with us, how he steers FinOps while trying to clear his spooky mailbox (that’s clearly a challenge!). And hold on, he also spills the beans on his growth journey as an M2Peer.Read on to know more about his responsibilities and his idea of a perfect day!<h2 class="heading-node" id="7382">1. How do you usually start your workday?</h2>I start my day on a positive note, by making a cool to-do list. As soon as I reach the office, I catch up with my mailbox which has an uncanny ability (will explain that below). After that, I get on a discussion with my team to chart out the course for the day.Now, let me share how my email box acts funny. You see, I receive most of my priority jobs through emails and I always try to read them all. Sometimes, the more I read, the more emails keep flooding my mailbox. The torrent of email inflow becomes so scary, that I feel the unread count only increases and doesn’t seem to reduce at all. At times, I feel my outlook may run out of numbers to count one day… LOL!<h2 class="heading-node" id="c38d">2. What are your main responsibilities as DVP- Business Operations?</h2> At M2P, I lead Financial Operations (FinOps). My daily focus includes tracking vendor payments and payables in the form of Account Receivables (AR) and Account Payables (AP). I help my team keep track of the invoices we raise every day while checking pending payments and follow-up emails.<h2 class="heading-node" id="6046">3. How have you grown through the years as an M2Peer?</h2> I started out at M2P in 2017. And I am proud that my team and I will be completing our 5th year soon. Earlier, I was handling Human Resources, Administration, Card Operations, and Finance. Now after transitioning to FinOps, it is very inspiring to see how we have grown as a team in the past few years. I have learned a lot from my fellow M2Peers and our founders.<h2 class="heading-node" id="fec7">4. Is there a quote/saying that motivates you?</h2>There isn’t a phrase as such. But there is a word that brings the best out of me.It’s&nbsp;‘Self- confidence’.I believe that being confident in every single thing I do drives and motivates me.<h2 class="heading-node" id="e8df">5. What’s that one thing your colleagues don’t know about you?</h2> Well, nobody knows that I’m a short-tempered person by nature. My colleagues wouldn’t believe this as I never lose my head at work. But, outside work, people can see that I’m hot-headed.<h2 class="heading-node" id="95a5">6. What inspires you the most about M2P?</h2> It’s the way Madhu, our co-founder works. Working alongside him for the past 5 years has been a huge inspiration and has taught me both life and business skills.<h2 class="heading-node" id="accf">7. What’s your idea of a perfect day?</h2>My best day would be when my emails count to zero! Yeah, that’s something I’d love to see. Other than that, my perfect day would be when I chill out with my family.<h2 class="heading-node" id="834c">8. What was your career path before joining M2P, and how has it changed?</h2>Before joining, I was involved in commercial activities such as billing and maintaining logistics. Since M2P, my career started to take a definitive shape where I now lead finance operations and contribute to my team the most.<h2 class="heading-node" id="c604">9. What are your hobbies/interests?</h2>Cricket and bike rides are my jam. I play weekly matches and enjoy exploring new places whenever I can. But as a movie buff, my favorite activity is to watch movies. I hardly miss out on new releases!As an avid reader, I learn every day at my mailbox library.<h2 class="heading-node" id="c61e">10. Anything else you want to share about M2P?</h2>It’s been a fun five years with M2P. And I want to say to all my M2Peers,&nbsp;‘Keep rocking you guys!’<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox. Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet Balakrishnan, M2P’s Operations Guru

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/banner-4.webp" alt="M2P Fintech" title="" width="100%" height="253"><h2 class="heading-node" id="2fad" style="text-align: justify">Great news to kickstart the year 2022!</h2>We are delighted to announce that we have raised $56 million in Series C1 funding. The round was led by New York-based global private equity and venture capital firm Insight Partners and MUFG Innovation Partners, a CVC company of Mitsubishi UFJ Financial Group Inc. Existing investors Tiger Global and Better Capital also participated in this round.We have now raised more than $100 million in 2021–22 alone. This round of funding is a shot in the arm that will help us strengthen our technology, widen our offerings, and expand to international markets.Madhusudanan R, our Co-Founder, and CEO adds, “The consequence of COVID-19 has accelerated the shift from in-person to digital consumption. This shift has forced businesses across the globe to move from brick and mortar to digital channels and, in doing so, has created an urgency for businesses to adopt an <a class="link" href="https://m2pfintech.com/blog/api-the-power-that-drives-new-age-banking-ecosystems/">API</a> platform like ours. We see an unprecedented opportunity to meet this need by bringing our leading platform to other fintech markets across Europe, Africa, and Asia while doubling down on key and emerging fintech markets such as the Philippines, Indonesia, and Egypt. We are very glad to get the backing of Insight Partners and looking forward to leveraging their deep understanding of working with fintech entrepreneurs across the globe as we look to expand into new markets. MUFG with assets across Asia will be a key partner in the next phase of our growth.”We thank our bank partners, investors, clients, 500+ fellow fintechs for their constant support and guidance. <a class="link" href="https://m2pfintech.com/">Our agile platform</a> will continue creating and deploying products in the fintech ecosystem while maintaining the core promises of scalability, security, and reliability.A special shoutout to all our followers who have engaged with our content, supported us in cyberspace, and gave us the impetus to learn and grow. Thank you for your patronage.Let’s do great things together!<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

M2P Fintech raised $56 million in Series C1 Funding!

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/Artboard-1-copy-8-10.webp" alt="M2P Fintech" title="" width="100%" height="284">We bring you the Star of this Month, Anto Cruz Stephen — Senior Software Engineer.An avid gamer, a hardcore badminton player, and a person who loves to sketch, Anto Cruz shares his diverse interests and passionate journey with <a class="link" href="https://m2pfintech.com/">M2P</a>.Now, keep reading to know his idea of a perfect day!<h2 class="heading-node" id="beff">1. Tell us, how do you usually start your workday?</h2>My day starts on a very positive note with a cup of tea. The morning tea hits perfectly and pushes me to move forward the whole day. Then, I sit for my update calls, where the team and I discuss the tasks planned for the day.This includes ongoing tasks from previous days, new tasks that need to be kickstarted, team discussions, brainstorming, and more. This is how my workday goes by.<h2 class="heading-node" id="abae">2. What are your main responsibilities as a Senior Software Engineer?</h2>My contribution to the team is focused on the development of mobile applications. The development happens end-to-end. I work on different parts of the development process that include user interface design, application design, application implementation, unit and functional testing, and deploying it to our clients.In addition to this, I focus on requirements that require my contribution by yielding support to the technical support people.<h2 class="heading-node" id="0c5f">3. How have you grown through the years as an M2Peer?</h2>Even though I started out with M2P with some previous experience, looking back, I have been learning something new daily. Now that I am stepping onto my fifth year as an M2Peer, it feels like a wholesome learning journey and understanding more about the Fintech ecosystem. For example, I have learned a lot about cards, transactions and much more. Learning is the biggest mantra that made me grow in all these years.<h2 class="heading-node" id="a9a8">4. Is there a quote/saying that motivates you?</h2>To be honest, NO.I am a person who actually believes that the motivation to do anything will automatically come in when the situation hits you hard. Not to be philosophical, but I consider that the situations tone and make you stronger. So then, the motivation factor can be felt naturally.<h2 class="heading-node" id="ba9c">5. What’s that one thing your colleagues don’t know about you?</h2>I guess I cannot hide it any longer. LOL. I’m a PC Game freak, guys. I love to play PC Games whenever I can.<h2 class="heading-node" id="eaaf">6. What inspires you the most about M2P?</h2>All these years of growing together with M2P, the people here inspire me a lot. I get inspired by the relationship between people here. M2P is a space that really values the connection between people. So, there is this free and friendly bond between every one of us.I can easily communicate with everyone from the founders to all my colleagues. I think that this aspect inspires me to give it my best shot.<h2 class="heading-node" id="ce93">7. What’s your idea of a perfect day?</h2>Well, to all people who experience similar happenings, I hope you all can relate to me. A day without bugs/ issues that need to be resolved is the perfect day ever!<h2 class="heading-node" id="42a2">8. What was your career path before joining M2P, and how has it changed?</h2>I started my journey with M2P with almost two years of experience. I want to say that learning and growing have been the change. I’m giving my best at developing mobile applications end-to-end, and I like to continue doing the same.<h2 class="heading-node" id="298f">9. What are your hobbies/interests?</h2>As I mentioned earlier, I love PC Gaming. Playing shuttle is my forte to add in a few more of my diverse interests. My hobbies include listening to songs and doing sketches, and yeah, I almost forgot, I love gardening.<h2 class="heading-node" id="b741">10. Anything else you want to share about M2P?</h2>With the knowledge I gained from our people, I can say that <a class="link" href="https://m2pfintech.com/">M2P</a> is a great place to learn. We have been tremendously growing over the past years, and we still have a lot to achieve. So, team M2P, let’s learn and grow together!<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet M2P’S Software Engineer

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-11.webp" alt="M2P Fintech" title="" width="100%" height="529"><a class="link" href="https://m2pfintech.com/blog/fintech-a-catalyst-for-financial-inclusion/">Financial inclusion</a> is the key to sustainable development worldwide. In India alone, around 190 million people do not have access to banking services. This makes India the second-largest underbanked nation after China.Simple, hassle-free access to financial services helps people achieve financial freedom. Providing untethered access to salary and incentives is the road to financial independence and social security.<h2 class="heading-node" id="d1fa" style="text-align: justify">A bumpy road to financial freedom</h2>People in the blue collared sector are usually excluded from the mainstream financial ecosystem as they do not have a structured way to receive salaries, save, and track their spends. Fintechs like Zenpay facilitate this financial access by offering inclusive <a class="link" href="https://m2pfintech.com/blog/future-of-payments-processing-matched-with-industry-needs/">digital payment solutions</a> such as zero-balance salary accounts, payroll cards, and gift cards. They enable blue-collared workers to digitally access salaries and incentives without any paperwork and also save, spend, and track their finances efficiently. Though Zenpay literally revolutionized the banking sector by enabling simpler, more efficient, and transparent payments, they faced key challenges in security, <a class="link" href="https://m2pfintech.com/blog/pci-dss-the-payments-armour/">PCI-DSS compliance</a>, and infrastructure design. As more and more customers adopted digital payments, the transactions and data became highly vulnerable to malicious activities. So, Zenpay wanted a <a class="link" href="https://m2pfintech.com/blog/future-of-payments-processing-matched-with-industry-needs/">payments processing solution</a> and a token service provider to enable highly secure and seamless financial services to blue-collared workers.<h2 class="heading-node" id="0a13" style="text-align: justify">Powering card security, operations, and infrastructure</h2>M2P collaborated with Zenpay to help smoothen hurdles in card security and infrastructure. We deployed our comprehensive <a class="link" href="https://m2pfintech.com/blog/how-to-implement-the-best-prepaid-payment-instrument-ppi-for-your-business/">PPI </a>APIs to overcome the challenges Zenpay faced. Our solution created a strong base for Zenpay to partner with VISA and NPCI (National Payments Corporation of India) and enable salary cards and gift cards.<h2 class="heading-node" id="f9bc" style="text-align: justify">End-to-end tokenization</h2>Securing cardholder data through <a class="link" href="https://m2pfintech.com/blog/how-does-payment-tokenization-work/">tokenization</a> is critical for businesses to prevent cybercrimes. However, tokenization consumes a lot of time and effort when done in-house. So, we acted as a token service provider (TSP) to manage tokenization and enabled Zenpay to focus on its core competency and manage customer retention. M2P handled the generation and issuance of payment tokens and the operation and maintenance of a token vault. We also offered PCI-DSS widgets to lower the cost for PCI assessment and the time spent on PCI compliance procedures.<h2 class="heading-node" id="da2c" style="text-align: justify">Seamless card program management</h2>Customers today prefer banking apps that are bug-free, quick to load, easy to operate with hassle-free onboarding. Choosing a program manager is critical to enable seamless operations and user experience. M2P served as a robust program manager to Zenpay and was responsible for security, quality assurance, technology integration, migration, customer engagement, reward strategies, and banking relationships. We risk proofed Zenpay’s technology infrastructure for a flawless and high-quality banking experience.<h2 class="heading-node" id="f46d" style="text-align: justify">Scaling up for 250% rise in customer base</h2>Customers expect more hyper-personalized services when it comes to digital wallets. M2P helped Zenpay ensure new customer acquisition and retention by delivering an amazing user experience. Zenpay upgraded its user experience from receiving voice notifications to image recognition.Enabling the best user experience, Zenpay expanded its customer base by more than 250% in just 10 months, with a whopping increase from 35,000 to 125,000. M2P helped Zenpay scale up by offering robust, secure, and bug-free API infrastructure.Zenpay also increased the total number of customer transactions by 47%. As a result, the transaction volume increased from 180 crore transactions to a whopping 265 crore transactions in 10 months.<blockquote class="block-node" id="nfhkrm6a3">Approachable. Innovative. Solution-centric. The experience of working with M2P has been nothing short of wonderful! Superior support, fast TAT, a wide range of solutions, and most importantly, end-to-end ownership from sales to technical integration. M2P helped us grow our customer base by more than 250%.</blockquote>– Ankit Bhargava, Founder &amp; CEO,&nbsp;<a class="link au my" href="https://zenpaysolutions.com/" target="_blank" rel="noopener ugc nofollow">Zenpay Solutions.</a><h2 class="heading-node" id="74a1" style="text-align: justify">The buck doesn’t stop here</h2>Using M2P’s tech-stack, Zenpay plans to deepen its services and products in the future. Both the companies will collaborate to enable greater financial inclusion and freedom through services that include QR code-based payments, bill payments, UPI integration, and microloans.Are you looking to enable inclusive financial services? Need help with card infrastructure and program management?Get in touch with us at <a class="link au mg" href="mailto:business@m2pfintech.com" target="_blank" rel="noopener ugc nofollow">business@m2pfintech.com</a><a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

How M2P helps Zenpay enable financial inclusion?

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/Artboard-1-copy-8.webp" alt="M2P Fintech" title="" width="100%" height="284">This November, we shine the spotlight on the star of this month, Ragavendharan — System Analyst in M2P. A travel buff, multi-cuisine chef, and a coffee addict, Ragavendharan is much more than what meets the eye. We got him to share interesting facets of his life, his interests, and his journey as an M2Peer. Keep reading to know more about Ragavendharan and what inspires him the most about M2P.<h2 class="heading-node" id="fa27">How do you usually start your workday?</h2>I begin my day by organizing my works and checking my scheduled meetings. Then, I kickstart with a cup of coffee to set the perfect vibe for the day. Then, I check my emails, respond to them, and get on with my tasks for the day. On alternative days, I have stand-up calls for team discussions.<h2 class="heading-node" id="f66d">What are your main responsibilities in M2P?</h2> My work at M2P takes an end-to-end nature. As a backend developer, my main responsibility is to understand the business requirements. Then, I design product blocks and flows, researching and identifying suitable solutions and technology for any new product development. Apart from developing a new product, I am highly responsible for performing the root cause analysis and implementing a scalable solution to the issue. In addition, I also share my understanding of the different aspects of a new product with my team. Here, we work from scratch on the end-to-end process until it becomes a minimal viable product. I have worked on several applications in the past few years, especially the cryptographic related tasks for existing systems. Java, SQL, Linux, data analytics, cryptography, microservices are my strong suites and I also support other teams whenever my expertise is required across products.<h2 class="heading-node" id="2ec4">How have you grown through the years as an M2Peer?</h2>Simply from ‘Zero to One.’I joined M2P as an intern almost five years back, with no experience in the software domain. From there, I started taking baby steps to where I am here now, and I still have a long way to go.My prior exposure to development in other programming languages helped me bootstrap swiftly in this domain and ecosystem. My thirst for learning kept me motivated even during hard times. As I have these amazing colleagues and mentors to hold, support, and guide me over the years, now we march forward as a team.I enjoy being in my office, and I often forget to go home as I lose time working. Kuru and I mostly have thought-provoking, heated debates while we discuss solutions. This helped me think out of the box, and we both do it together during implementation.I take this as an opportunity to thank Madhu, Muthu, and Prabhu for guiding me through my personal and professional path over these years. I am looking forward to a long journey together ahead.<h2 class="heading-node" id="51a9">Is there a quote/saying that motivates you?</h2>Yes.‘To walk fast, walk alone. To walk long, walk together.’In M2P, we do both. I get motivated to give my best shot every day. I have always admired our team, and the energy in M2P propels me.<h2 class="heading-node" id="b8c4">What’s that one thing your colleagues don’t know about you?</h2>We are a family, and my family knows me well.Although, If I need to mention specifically — I love to dance thin in the ground. As a fun-loving and boisterous kid, I dance at almost every festival in my hometown. Taking my interest further, I even learned dance from my brother’s friend, a dancer. Now, I dance to fast beats when I’m alone at home.I learned Carnatic music in my school days and even discovered yoga with my brother. I was also selected for district-level tournaments in sports such as Kho-Kho and Cricket in my school days.<h2 class="heading-node" id="88fd">What inspires you the most about M2P?</h2>Our PEOPLE.When I joined M2P, we were a team of 20, and I was the 20th person to join. So, we had the perfect balance of both work and fun. Coming to work daily was very comfortable and motivating as it felt as if I was hanging out with my close friends.From the founders to my mentors to everyone in the team, we all are a family here. Looking back, we have grown from there to the office buildings now. Even though if I feel worn out sometimes, people here have always inspired me from our founders to my juniors. I learn a lot from everyone here at M2P.<h2 class="heading-node" id="cae8">What’s your idea of a perfect day?</h2> My perfect day would be a day mixed with coffee, working with my team, cracking chats with countless laughs, having discussions, solving problems, and coding.<h2 class="heading-node" id="670d">What was your career path before joining M2P, and how has it changed?</h2>Before joining here, I helped run a business for my brother, leading his night shift team. It was a BPO, and I worked hard in building his team and business. But deep down, I always knew that I was a techie.So, I drifted from there, and in the next couple of months, I landed in M2P. I have entirely rejuvenated as a person. As I was a fresher to the domain when I just started, I took baby steps. And, with the help of the programming languages that I excelled at, I started growing day by day with M2P.<h2 class="heading-node" id="a20c">What are your hobbies/interests?</h2>My interests are lined up as I am usually a person who is passionate about learning new things from cosmology-seismology to cooking-gardening and much more.But to talk about hobbies, I play carrom, chess, and video games. In addition, I am very fond of cooking. I love both cooking and eating South Indian, French, Mexican, and Italian cuisines. Yes guys, I cook all the time.I go by describing myself as a person who is ‘mad about traveling,’ hahaha. I have travelled to almost all places in Tamilnadu, and I love driving to hill stations and on empty roads. So, my next destination would be the Pothigai hills.I like to read a lot of books, work on papers of many renowned scientists like Einstein. Wikipedia is everything to me. I love to work on research papers in Astronomy and Quantum physics. Since my childhood, I was also eager to do gardening in our house.<h2 class="heading-node" id="1013">Anything else you want to share about M2P?</h2>M2P is an exquisite place to learn, work, and grow. We M2Peers do everything in our own way.So, I would like to say to all my colleagues, ‘Let’s rock and roll.’<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox. Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet M2P’s Tech Specialist

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-20.webp" alt="M2P Fintech" title="" width="100%" height="284">This October, meet our star of the month, Vijay S — Associate Vice President for Products Development. An avid gamer, movie buff, and travel enthusiast, Vijay gives us a rundown of his M2P journey, personal interests.Keep reading to know more about Vijay and how he has grown through the years as an M2Peer.<h2 class="heading-node" id="2ea4">How do you usually start your workday?</h2>My mornings are very relaxed. Having been part of the team for half a decade now, I have become an early riser. The serene sunrise and the sounds of birds chirping is now the theme music before my morning teams call. The tasks, calls, and chaser reminders complement the midnight owl in me.Since I am currently handling projects in India and the UAE, my alarm is the daily morning MS Teams call (due to the time difference). The workdays start with a Dev call aka mood set call, where I update on pending tasks and get to know about upcoming tasks. After the call, I set up a schedule for the week and plan a unique tracker, prioritizing them with respect to the deadlines, which is always yesterday in M2P!Once my morning stand-up calls are done, I come into the office, meet my colleagues, make myself a nice cup of tea to start my day. I spend the first few hours responding to pending emails before I begin coding, with which I end the day amidst many Adhoc Teams Meets.<h2 class="heading-node" id="41ce">What are your main responsibilities as AVP — Product Development?</h2>My role primarily involves bringing the products sold come to life. I understand client requirements, solutionize customized yet simple to use/replicate scenarios and develop solutions.My clients are the M2P Sales &amp; BD personnel who give me a download of various client requirements. I love resolving challenges where I work without even realizing how time flies. The sense of accomplishment I gain after that is something else.On a more serious note, my role involves designing, creating, coding, deploying, and testing new products. Sometimes, I provide a helping hand to our tech support, who relentlessly tries to help clients integrate our existing API stacks.<h2 class="heading-node" id="1499">How have you grown through the years as an M2Peer?</h2>I came into M2P as someone with a year’s experience under my belt. As a fresher in the finance industry, I was lucky to get the guidance of Kurukshetran, fondly called Kuru. With his mentoring, I was able to learn quite a lot while honing my skill sets.M2P didn’t just give me a professional platform; the leadership team helped me evolve as a better person by giving me valuable life lessons. Some of the key lessons I cherish are relationship management, people skills, and work-life balance (My curveball!).<h2 class="heading-node" id="96af">Is there a quote/saying that motivates you?</h2>As my esteemed colleague, Maathavan, would say, “Don’t work for money. Work for yourself.” That quote inspires me.In truth, by working on myself, I ended up working for M2P, and now I’m happy to be around still, as it soars up high.I’d also like to include another quote from my favorite TV show, ‘The Family Man 2’, which says, “Don’t be a minimum guy.”<h2 class="heading-node" id="901b">What’s that one thing your colleagues don’t know about you?</h2>‘I would be a good poker player,’ as I tend to observe people and understand them. Even if I don’t interact with them, I can understand them and catch their bluffs by how they interact with other people 😎.I am also quite tight-lipped /secretive and am not a person who shows more emotions.<h2 class="heading-node" id="6437">Have you played a practical joke in college?</h2>I am a serious person. I don’t make practical jokes. Just kidding!Honestly, there are quite a few entertaining ones. But I can’t talk about it since I never got caught, hahaha!<h2 class="heading-node" id="ae00">What’s your idea of a perfect day?</h2>A perfect day is when there is nothing left to do at work, and I can go home without thinking about what is coming tomorrow.Also, I would like to end my perfect day with Dubai’s sunset evenings or a hot cup of Filli Chai at Kite Beach Jumeirah 😎.<h2 class="heading-node" id="ce3d">What was your career path before joining M2P, and how has it changed?</h2>I came here with a year’s experience, and it has been challenging, inspiring, and a great learning experience in M2P.‘The journey to me is more important than the destination.’<h2 class="heading-node" id="6608">What inspires you the most about M2P?</h2>The constant drive to achieve and succeed, out-of-the-box thinking, the problem-solving approach, and the care towards employees shown by our leadership and peers is what inspire me the most.<h2 class="heading-node" id="1f0d">Tell us about your interests/hobbies</h2>I am a PC gamer who loves to travel and watch movies. Skydiving is my newfound interest, and my goal is to become a licensed skydiver by 2022.<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox. Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet Vijay, Our Product Specialist

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-1.webp" alt="M2P Fintech" title="" width="100%" height="1790">Never underestimate what good chai can do to your life!One such stimulating chai conversation ignited the origin of M2P, the brainchild of Madhu, Muthu, and Prabhu.<h2 class="heading-node" id="b82a" style="text-align: justify">Genesis of M2P</h2>The candid chat on the disruptive potential of fintech led our founder trio to envision an inclusive world where every business, bank, and NBFC gets equal access to technology-enabled financial services, irrespective of their size, scale, or locale. Giving entrepreneurial wings to their fintech dream, they founded M2P in 2014.Today M2P specializes in building financial ecosystems that accelerate digital payments, banking, and lending worldwide. With an active presence in the Asia Pacific (APAC), the Middle East, North Africa (MENA), Southeast Asia, and Europe, M2P strives to future-proof fintech transformation while boosting business agility and customer lifetime value.<h2 class="heading-node" id="39f0" style="text-align: justify">Founding Trio</h2><img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/Artboard-1-copy-8-2.webp" alt="M2P Fintech" title="" width="100%" height="529">Madhu, Muthu, and Prabhu possess over a decade of rich experience leading financial and technology innovations in leading global firms. Madhu, a knowledge powerhouse and a passionate chef steered the prepaid and financial inclusion product division for VISA, Citi, and Thomas Cook. Muthu, an avid sportsman, and technologist managed technology delivery for Paypal, Movida, Fujitsu, and Satyam before cofounding M2P. And Prabhu, a deep space tech enthusiast, drove key technology projects at Cognizant, Verizon Data Services, and iGate.<h2 class="heading-node" id="778b" style="text-align: justify">Uphill Climb - YAP</h2>M2P’s initial journeys were fraught with struggles and fallouts. Even though our domain expertise, innovation potential, and technology proficiency were among the best, gaining opportunities by breaking conventions was a major challenge to growth.Pooling in personal savings and resources, the founding team quietly began their bootstrapped journey. They built YAP, the API platform that allowed businesses to quickly create and deploy fintech products by customizing all relevant workflows through plug-and-play solutions.YAP simplified the ability of banks and PPI licensed entities to support back-end products by facilitating technology integration, settlement and operational support. Within a short timeframe, M2P powered neo banking, cross-border payments, card issuance, program management, new-age lending, and investments for several clients.Our robust, secure, and customizable fintech APIs enabled banks, fintech firms, and businesses to go to market at incredible speed with excellent efficacy. M2P’s tech stack has passed numerous regulatory audits and is backed by industry-leading certifications such as PCI DSS ver 3.2.1, ISO 27001:2013, and ISO 22301:2012. We also completed RBI PPI Information Security Audit Compliance as per the RBI Master Direction DPSS.CO.PD. №1164/02.14.006/2017–18 and implemented the “Data Localization” protocol as per Reserve Bank of India (RBI) guidelines.<h2 class="heading-node" id="f2ad" style="text-align: justify">Quantum Leap</h2>The first breakthrough for M2P happened when we launched our first Visa-powered card program in partnership with DCB Bank. Later, we created several marketing programs with Rupay, MasterCard, Visa, Amex, Mercury, and China Union Pay. We also became Visa’s Fintech Fast Track partner across the APAC region and preferred partner for MasterCard globally.By fostering diverse partnerships with 23+ banks, issuers, acquirers, prepaid issuers, emoney license holders, and industry partners across Travel and Forex, Fleet and FasTag, Digital Lenders, Neo-Banking, NBFCs, Gig-Economy players, and traditional bank programs, M2P processed more than $10 billion transactions in 2021. More than 500 engagements and 100 Fintech programs went live in a matter of few years.And our team strength too grew tremendously from 60 in the formative years to over 300 in 2020, and is expected to reach 700 (by March 2022).<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/Artboard-1-copy-11-1.webp" alt="M2P Fintech" title="" id="0gemdejro" width="100%" height="529"><img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/Artboard-1-copy-10-2.webp" alt="M2P Fintech" title="" id="534weeytw" width="100%" height="529"><img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/Artboard-1-copy-9-2.webp" alt="M2P Fintech" title="" id="mkg9f1kdm" width="100%" height="529"><h2 class="heading-node" id="4ed5" style="text-align: justify">Cashless Surge</h2>Post-February 2020, the pandemic triggered a surge in cashless payments. As a result, banks, NBFCs, and businesses needed fintech services and APIs to sustain omnichannel commerce, as economies began encouraging digital touchless payments. This was an excellent opportunity for us to realize our dream of delivering financial inclusion among banks, NBFCs, and other businesses.And, there was no turning back from there. Projects started flooding in, and we needed more capacity strength and funding to bolster the surge.<h2 class="heading-node" id="beae" style="text-align: justify">Funding and Acquisitions</h2>In the beginning, the founding team chose not to be distracted with funding activities. Instead, their strategy was to chisel and scale up the API platform first and then seek funding for overseas expansion. As the India business was and has always been self-sufficient, no external capital infusion was required at that point in time.In early 2020, angel investors such as Amrish Rau, Pine Labs CEO, Jitendra Gupta, Jupiter Money founder, Kunal Shah, CRED founder, Vikram Chachra of 8i Ventures, Peifu Hsieh of Karbon and Abhishant Pant, Founder of The FinTech Meetup pitched in to raise Rs 10 Cr for the team. We used this funding to develop newer technology stacks, boost team strength, and grow in newer markets outside India.In July 2020, series A funding happened, and we raised $4.50 million through venture capital firms Beenext, 8i Ventures Fund, DMI Group, and Better Capital. Angel investors such as Alok Mittal, Indifi Technologies founder, Ashneer Grover, BharatPe founder, Amrish Rau, Pine Labs CEO, and Jitendra Gupta, Jupiter founder, also participated in the Series A funding.In the meantime, M2P grew rapidly and became the fintech enablement partner of choice for SBM Bank. Our partnership grew from strength to strength covering all facets of Retail banking. This model is now being emulated by other large private banks in India.We also acquired companies such as Wizi and Origa, and made strategic investments in firms like LivQuik to strengthen our cards, credit, and payments ecosystem and improve go-to-market speed.In less than a year, we raised another $10 million in Series B funding from Flourish Ventures and Omidyar Network India, Beenext, 8i Ventures, and Better Capital. Now, we have raised another $35 million through Series C funding led by Tiger Global.<h2 class="heading-node" id="a1ac" style="text-align: justify">Future of Fintech, here and now</h2>From the chai conversation in 2014 to funding rounds, global expansions, innovations, partnerships, and acquisitions in 2021, M2P has come a long way.But this is not time to rest on our laurels.We believe that the future of fintech is here and now.And, we are geared up with futuristic fintech products that are data-driven with AI-ML engines, disruptive R&amp;D, and innovative propositions.<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox. Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

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M2P Fintech